Clinic Assistant

eFLO UROLOGY

We provide state-of-art patient-focused urology care, emphasizing safety and optimal outcome, thru education and collaboration, in a pleasant, amicable, atmosphere. There will be opportunities for personal growth and promotion.

eFLO Urology provides state-of-the-art, patient-focused urological care, emphasizing safety and optimal outcomes through education and collaboration — all in a pleasant, welcoming environment. We believe in growing our people, and there are genuine opportunities for personal growth and advancement within our team.

Job responsibilities:

• Handle patient reception: appointments, registration, phone enquiries (Cantonese/English/Mandarin)
• Manage billing, payments, and insurance claims
• Maintain patient records on our electronic health record system with accuracy and confidentiality
• Support clinical sessions: prepare consultation rooms, assist with patient flow, coordinate with
  nurses and doctors
• Manage clinic inventory, supplies, and general administrative duties
• Ensure a welcoming, professional experience for every patient

Job requirements:

• Good command of written and spoken Cantonese, English and Mandarin
• Minimum 2 years' clinic assistant experience (private clinic experience preferred)
• Good command of written and spoken Cantonese, English and Mandarin
• Proficient in Microsoft Office and comfortable with clinic management systems
• Strong customer service mindset — warm, patient, and detail-oriented
• Responsible, independent, and able to multitask in a fast-paced environment
• Genuine commitment to patient care and confidentiality