Clinic Assistant 診所助護 ( Full Time 全職 )

The Role
Support daily operations in an integrated TCM and Western Medicine clinic focusing on women's health, fertility, GYN, orthopaedics, surgical care, and family wellness.

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Key Responsibilities
· Front desk reception, appointment scheduling, and POS payment processing
· Respond to enquiries via phone, WhatsApp, email, and in person
· Assist doctors during consultations and support clinical workflow
· Dispense TCM and Western medications
· Assist TCM practitioners with acupuncture and cupping
· Perform phlebotomy and intravenous cannulation if certified
· Accurate Chinese and English typing for patient records
· Support pharmacy inventory, stocktaking, and ordering
· Maintain clinic hygiene and organisation
· Carry out errands and ad hoc tasks as assigned

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Requirements
· Form 5 or above | Minimum 3 to 5 years of solid clinic experience (OB/GYN, orthopaedic, or surgical preferred)
· Experience in assisting doctors during consultations
· Basic insurance claims knowledge (training provided)
· Accurate Chinese and English typing
· Certificate in Phlebotomy and Intravenous Cannulation or Clinic Solution experience a plus
· Fluent Cantonese, Mandarin, and English

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Personal Attributes
· Patient, calm, kind, nurturing, with professional gentle manner
· Cheerful, caring, positive, self-motivated, cooperative
· Good attention to detail and common sense
· Flexible and adaptable

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Work Schedule
· 5.5-day work week with shift duties

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Sports & Wellness (Highly Welcomed)
· Passion for active, healthy lifestyle and good sportsmanship
· Sports or wellness certification welcome (personal trainer, yoga instructor, nutritionist, semi-professional athlete, or similar)