Clinic Assistant / Podiatry Assistant

About the role

We are seeking a dedicated and organised Clinic Assistant / Podiatry Assistant to join the team at FINE Podiatry Clinic. This is a full-time position based in our clinic located in the Downtown Core Central Region. In this role, you will be the backbone of our clinic operations, ensuring that our patients receive exceptional care and that our clinical environment runs smoothly and efficiently. You will support our podiatrists and contribute directly to the quality of patient experience and clinical outcomes.

Key responsibilities

• Greeting patients upon arrival and managing patient check-in procedures, including verification of personal details and insurance information

• Scheduling and confirming patient appointments, ensuring optimal clinic flow and minimal waiting times

• Maintaining accurate and confidential patient records in compliance with medical data protection regulations

• Assisting podiatrists during clinical procedures by preparing treatment areas, sterilising instruments and managing equipment

• Managing patient inquiries regarding treatments, costs and appointment availability

• Processing patient payments and maintaining accurate financial records

• Maintaining clinic cleanliness and hygiene standards, including restocking supplies and ensuring a welcoming environment

• Supporting ordering and managing clinic supplies and inventory levels

• Supporting administrative tasks such as filing and preparing documentation

• Acting as a professional and compassionate point of contact, ensuring patient satisfaction and comfort throughout their visit

What we're looking for

• Entry level, with strong numeracy and literacy skills (minimally in English)
• Proven experience working in a healthcare or medical administration environment, ideally within a clinic or hospital setting is highly desirable but not essential
• Excellent communication skills with the ability to interact professionally with patients, healthcare professionals and colleagues
• Strong organisational and time management abilities, with the capacity to manage multiple tasks simultaneously
• Attention to detail and accuracy in record-keeping and administrative tasks
• A compassionate and empathetic approach to patient care, with a genuine commitment to providing excellent service
• Flexibility and adaptability in a fast-paced clinic environment
• Previous experience in podiatry or foot health is highly desirable but not essential
• Basic understanding of infection control and hygiene standards

What we offer

At FINE Podiatry Clinic, we are committed to creating a supportive and professional workplace where our team members can thrive. We provide ongoing training opportunities to develop your skills in medical administration and clinical support. You will be part of a collaborative team that values professionalism, patient-centred care and continuous improvement. Additional benefits include access to health initiatives, a positive and inclusive workplace culture, and opportunities for career progression within the clinic and broader healthcare sector.

About us

FINE Podiatry Clinic is a leading provider of specialist podiatric care in the Downtown Core Central Region. We are dedicated to delivering exceptional foot health services to our patients, using evidence-based clinical practice and state-of-the-art facilities. Our mission is to improve the quality of life of our patients through comprehensive podiatric treatment, prevention and education. We pride ourselves on maintaining the highest standards of patient care, clinical excellence and professional integrity. Our clinic is built on the values of compassion, respect and commitment to patient wellbeing, and we seek team members who share these values and are passionate about healthcare.

Apply now

If you are an enthusiastic and organised individual with a passion for healthcare and patient service, we would love to hear from you. Please submit your CV, a cover letter outlining your relevant experience and a completed application form to FINE Podiatry Clinic. We look forward to welcoming you to our team.