Clinic Care Coordinator

Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Little Falls, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.

Key Responsibilities:

• Provide outstanding customer service to patients, families, and staff
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines
• Answer and manage phone calls professionally and efficiently
• Assist patients with special needs, ensuring a welcoming and accommodating experience
• Maintain accurate electronic patient records and documentation
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software

Why Join Us?

• Meaningful Work – Make a difference in a mission-driven, patient-centered practice
• Professional Growth – Gain valuable experience in a supportive team environment
• Inclusive Workplace – Work in a welcoming setting where all contributions are valued

Requirements:

• High school diploma or GED required
• Customer service, scheduling, and phone experience preferred
• Dental office experience strongly preferred
• Valid driver’s license and eligibility for company car insurance roster highly preferred
• Ability to type at least 40+ WPM accurately
• Dependability, punctuality, and willingness to work late hours and weekends as needed

If you have a passion for helping others and thrive in a fast-paced, patient-focused environment, apply today!