Clinic Coordinator

At Eyes of New Braunfels, we are dedicated to providing exceptional eye care to our community! At this time, we are looking for a full-time candidate, for our Clinic Coordinator position.

As part of our team, you will be cross-trained to assist with the daily flow of patients, manage scheduling, coordinate vision and medical insurance verifications, as well as assist with preliminary patient testing, and ensure the clinic is cared for and runs smoothly. The ideal candidate has a passion for customer service, great attention to detail, computer proficiency, and thrives in a fast-paced healthcare setting.

Key Responsibilities

• Patient Reception & Front Desk: Greet patients warmly upon arrival, manage digital intake forms, check patients in/out, and provide a seamless, front-office experience.
• Scheduling & Flow Management: Coordinate appointment scheduling, answer incoming calls, and actively manage the daily clinic schedule to maintain an efficient, on-time patient flow.
• Insurance & Financial Coordination: Verify vision and medical insurance eligibility prior to appointments, accurately explain copays/allowances, collect patient payments and balances, and record transactions in the EHR.
• Preliminary Clinical Testing: Cross-train to perform pre-examination diagnostic workups, including auto-refraction, visual acuity, non-contact tonometry (eye pressure), lensometry, and specialized retinal imaging as directed by the optometrist.
• Administrative & Doctor Support: Assist the optometrist with exam documentation, electronic health record (EHR) data entry, scanning medical records, handling referrals, and managing patient communications and referrals.
• Clinic Presentation & Compliance: Maintain a clean, organized, and fully stocked clinic; assist with clinic growth opportunities.

Qualifications & Skills

• Experience: 1+ years of medical or optometry office is preferred, but we are willing to train the right candidate with a stellar customer service or healthcare background.
• Education: High school diploma or equivalent.
• Tech-Savvy: Proficiency with computers and electronic health records (EHR) software.
• Exceptional verbal and written communication skills.
• A warm, empathetic, and professional demeanor.
• Strong multitasking skills with the ability to stay calm and organized during peak hours.

We are a newly opened practice, located next to the new Costco in New Braunfels! Our practice has been growing steadily, and we are looking for a new team member to join our fun and friendly work family, and grow with us.

Application Step:

Along with your resume, please email [email protected] with a message sharing a bit about yourself, and why you'd be a great fit for the Clinic Coordinator role at our practice!

Pay: $18.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person