Clinic Coordinator

Clinic Coordinator | HospitalXP

Join the Hospital XP Team!

HospitalXP is a leading health tourism company specializing in plastic surgery. We are looking for an organized, detail-oriented, and proactive Clinic Coordinator to join our multicultural team in Şişli, Istanbul.

Key Responsibilities

• Coordinate patient appointments and surgical schedules in close communication with plastic surgeons.
• Work closely with the Sales and Planning teams to ensure smooth patient scheduling and clinic operations.
• Welcome patients, manage registrations, and guide them through their clinic visits.
• Maintain accurate patient records and keep appointment schedules up to date.
• Coordinate appointment changes, cancellations, and follow-ups with the relevant teams.
• Prepare monthly invoices and coordinate billing processes with the Accounting Department.
• Ensure effective communication between doctors, patients, and internal departments.

Qualifications

• Previous experience in clinic coordination, patient relations, or healthcare administration, preferably in plastic surgery or health tourism.
• Fluency in both Arabic and Turkish is required, along with at least an intermediate (B1) level of English proficiency.
• Strong organizational, communication, and multitasking skills.
• Ability to coordinate effectively with medical professionals and different departments.
• Proficiency in MS Office and appointment management systems.
• Detail-oriented, proactive, and solution-focused approach.

What We Offer

• Multinet & Multigiftcard
• Employee discounts on healthcare services
• Professional development opportunities
• Friendly and multicultural working environment

Join Hospital XP and become part of a team dedicated to delivering an exceptional patient experience!

Job Type: Full-time

Application Question(s):

• Can you commute to Şişli/Mecidiyeköy?
• Are you available to work on Saturdays?
• Are you fluent in both Arabic and Turkish, and do you have at least an intermediate (B1) level of proficiency in English?
• Do you have both registered address and residence permit to stay in Turkey?
• Please state your salary expectation.

Work Location: In person