Clinic Executive

About the role

We are looking for committed and responsible individuals to join our team as Clinic Executives in our HMI centre clinic, Mount Elizabeth Novena hospital clinic and Parkway East Clinic. Training in clinic duties will be provided.

Key responsibilities

• Answer phone calls, WhatsApp business messages and emails, and handle scheduling of appointments
• Meet and greet patients who come to our clinics and register them using clinic plato management software
• Explain bills to patients and collect payment
• Provide assistance to clinic patients on medical claims, including preparing invoices for claim submissions, preparing insurance letters of guarantees, and communicating with insurers
• Follow up on payments from insurers
• Send appointment reminders to patients
• Assist in the clinic room and keep clinic rooms tidy and neat
• Perform clinic medications stock-take and maintain clinic inventory
• Dispense medications to clinic patients

About you

• Minimum GCE N level or polytechnic diploma
• Good communication skills in English
• Strong sense of responsibility
• Courtesy to patients and colleagues
• Knowledge and ability to use computers and related technology efficiently
• Able to work in a team
• Willing to learn new skills
• Can multi-task