Clinic Executive

Clinic Executive

At The Straits Eye Centre, we believe exceptional patient care starts with a well-run clinic and a team that genuinely cares about the patient journey.

We are looking for a Clinic Executive to support our East-side clinics. You will be an important part of our day-to-day operations, ensuring that our clinics run smoothly while providing a warm, professional experience for every patient. You will work closely with our doctors, optometrists and clinic team to coordinate appointments, support patient needs and keep clinic operations running efficiently.

Your Role

• Oversee the day-to-day operations of the clinic, ensuring a smooth and efficient patient journey
• Provide warm, professional and attentive front-line service, assisting patients with their enquiries and needs
• Manage appointments, registration, patient flow and scheduling, ensuring accurate and timely coordination
• Coordinate closely with doctors, optometrists and clinic staff to support an efficient workflow
• Handle billing, insurance claims, Medisave submissions and administrative matters accurately
• Maintain accurate patient records and uphold patient confidentiality and data protection
• Monitor clinic inventory and ensure medical supplies and consumables are adequately stocked
• Assist with clinic administrative tasks and follow up on operational matters when required
• Ensure the clinic operates in accordance with internal policies, clinical workflows and regulatory requirements
• Identify opportunities to improve clinic processes and contribute to a positive patient experience

Who We’re Looking For

• Diploma in Healthcare Management, Business Administration or a related field preferred
• Experience in clinic operations, healthcare administration or customer service will be an advantage
• Strong organisational and multitasking skills, with the ability to manage priorities in a fast-paced clinic environment
• Good communication and interpersonal skills, with a genuine patient-first mindset
• Detail-oriented and comfortable handling administrative and financial matters accurately
• A team player who is reliable, proactive and willing to take ownership
• Able to work independently while collaborating effectively with doctors and the wider clinic team