Clinic Manager

Clinic Manager

About Hoola Health

Parenting comes with questions, chaos, joy, and more than a few sleepless nights — and through it all, what every parent needs is a support system that just gets it.

Hoola health (formerly babymd) was created to be exactly that.

Our founder, Deeksha Senguttuvan, spent years working in healthcare and technology, but it was her close interactions with parents that revealed the real gap in paediatric care. Families were either navigating large hospitals with long waits and little personal connection, or relying on scattered, inconsistent care. There had to be a better way.

so in 2024, we began with one clinic and a simple mission: to make paediatric care feel closer, calmer, and kinder.

Today, hoola health is a growing network of neighbourhood clinics offering everything from consultations and vaccinations to developmental assessments and therapy services — all under one roof. We're proud to be open 7 days a week, backed by a team that listens first, treats with heart, and partners with parents every step of the way.

Job Description:

BabyMD is seeking a dynamic and experienced Clinic Manager to lead the daily administrative and operational functions of our pediatric clinic. The Clinic Manager will be responsible for upholding the highest standards of patient care, optimizing staff performance, and ensuring the clinic runs smoothly and efficiently. This role plays a vital part in cultivating a collaborative, childfriendly, and patient-centric environment, while aligning with BabyMD’s mission to provide accessible, high-quality pediatric healthcare.

Role:

• Perform day-to-day operations of the clinic, ensuring smooth coordination between medical and therapy teams
• Supervise administrative staff, front desk, and support personnel
• Ensure timely and efficient appointment scheduling, patient follow-ups, and record management
• Handle parent queries, service concerns, and ensure a warm, childfriendly clinic environment
• Manage clinic budgets, billing systems, and inventory, ensuring cost effective procurement, resource utilization and facility hygiene
• Enhance clinic profitability through effective upselling and cross selling of relevant services for the patients.

Responsibilities:

• Manage team attendance, schedules, and task delegation
• Administer therapy appointment bookings and collect patient feedback to enhance service quality
• Coordinate recruitment, onboarding, and training of staff
• Support internal communication and team engagement activities
• Ensure compliance with clinic protocols, documentation standards, and data security.

Qualification and Skills:

• Bachelor’s degree in healthcare administration, Business Management, or in a service industry-related field is preferred.
• Proven leadership, decision-making, and people-management skills.
• A minimum of 2–4 years’ experience in clinic or hospital management, preferably within pediatric or allied health settings.
• Experience managing a sales-oriented business will be considered an additional asset.
• Strong organizational and communication skills
• Proficient in Microsoft Office (Word, Excel) and basic data entry
• Basic knowledge of data analysis tools (Advanced Excel, Google Sheets)
• Support operational reporting, data entry, and basic administrative tasks.

Location: Bangalore

Learn More

Pay: ₹450,000.00 - ₹600,000.00 per year

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person