Clinic Manager

Clinic Manager – Job Description

Job Title: Clinic Manager

Department: Operations / Administration

Reports To: Medical Director / Management

Job Summary:

The Clinic Manager is responsible for the day-to-day operations of the clinic, ensuring smooth workflow, excellent patient service, staff coordination, compliance with regulations, and achievement of operational and financial targets.

Key Responsibilities

* Manage the daily operations of the clinic.

* Supervise and coordinate doctors, nurses, receptionists, and other staff.

* Prepare staff schedules and monitor attendance.

* Ensure high-quality patient care and customer service.

* Handle patient complaints and resolve operational issues.

* Monitor clinic performance, sales, and revenue.

* Coordinate with the marketing team on promotions and campaigns.

* Manage inventory, medical supplies, and consumables.

* Ensure equipment is properly maintained and available.

* Maintain compliance with healthcare regulations and clinic policies.

* Coordinate with suppliers, contractors, and external service providers.

* Monitor staff performance and support training and development.

* Prepare operational reports for management.

* Ensure cleanliness, safety, infection control, and proper clinic standards.

* Support recruitment and onboarding of new employees.

* Identify opportunities to improve efficiency and patient experience.

Required Skills

* Strong leadership and team-management skills.

* Excellent communication and customer-service skills.

* Problem-solving and decision-making abilities.

* Good knowledge of clinic operations and healthcare administration.

* Strong organizational and time-management skills.

* Ability to manage multiple tasks and work under pressure.

* Good knowledge of Microsoft Office and clinic management systems.

* Understanding of healthcare regulations and policies.

Key Performance Areas (KPIs):

Patient satisfaction, revenue growth, staff performance, operational efficiency, appointment utilization, complaint resolution, inventory control, and regulatory compliance.

Pay: From QAR10,000.00 per month

Work Location: In person