Clinic Manager

Mô tả công việc:

(Mức lương: 20 - 30 triệu VNĐ)

• Lead & Inspire
  • Supervise daily front desk operations to keep patient flow smooth
  • Assign tasks, manage schedules, and track team performance
  • Be the go-to person for complex patient issues and complaints
  • Train and coach new team members to deliver world-class service
• Elevate Patient Experience
  • Ensure every patient feels welcomed and guided through their visit
  • Oversee appointment scheduling, rescheduling, and reminders
  • Support the team in resolving inquiries with professionalism and care
• Keep Things Running Smoothly
  • Guarantee accuracy in patient records (personal, medical, financial)
  • Coordinate between reception, consultation rooms, and treatment areas
  • Maintain consistency in documentation (consent forms, insurance, treatment records)
• Oversee Billing & Insurance
  • Supervise payments (cash, card, insurance) and daily invoice tracking
  • Help patients understand insurance claim processes
  • Ensure reconciliation of payment records with accounting
• Support Operations & Events
  • Monitor front office supplies and readiness
  • Assist in organizing patient events, wellness talks, and internal training
  • Collaborate with other departments to improve patient flow and service delivery

Chức vụ: Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• 13th month salary bonus
• Annual salary review every July
• Team-building activities & year-end party
• Medical benefits & paid annual leave
• Discounts on treatment for you and your family
• International, dynamic, and professional work environment
• Opportunities to upgrade your English and problem-solving skills

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

• At least 5 years’ experience in management and operations is desirable, and candidates with a background in clinic management will be given preference.
• Female candidates are encouraged to apply, from 25 yrs – 40 yrs
• High fluency in English (speaking, listening, reading, writing)
• Pleasant appearance, professional, courteous, and confident demeanor
• Hard-working, detail-oriented, and attentive attitude
• Ability to multitask and stay calm under pressure
• Positive, can-do mindset with eagerness to learn medical terms and wellness concepts

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng,Trade - Brand - Product Marketing

Trung cấp - Nghề

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