Clinic Manager

Overview

We are seeking an experienced Clinic Manager to oversee the day-to-day operations of four busy gastroenterology clinics.

Full-Time

Exempt

Pay range: $75,00 - $110,000 DOE (Most candidates will fall in the mid-range)

Reports to: Director of Clinical Services

Location: North Pod Clinics (Boulder, Longmont, Lafayette, and Broomfield) Must be willing to travel to each location.

Position Summary

• Gastroenterology of the Rockies is a rapidly growing gastroenterology practice serving Boulder County and the greater Denver Metro area, with seven clinic locations and five Ambulatory Surgery Centers.
• We are seeking an experienced Clinic Manager to oversee the day-to-day operations of four busy gastroenterology clinics. This position is responsible for ensuring efficient clinic operations, supporting high-quality patient care, maintaining regulatory compliance, and providing effective leadership to clinical and administrative staff.
• The successful candidate will have strong healthcare management experience, excellent leadership and communication skills, and the ability to work collaboratively with physicians, staff, and organizational leadership in a fast-paced healthcare environment.

Essential Duties and Responsibilities

• Oversee the daily operations of three gastroenterology clinic locations, ensuring appropriate staffing, workflow, and operational efficiency.
• Supervise and manage clinical and administrative staff, excluding providers, including scheduling, training, coaching, performance management, and employee development.
• Partner with physicians, nurses, and other healthcare professionals to support efficient clinic operations and high-quality patient care.
• Implement and maintain policies, procedures, and operational standards to ensure compliance with applicable regulatory requirements, including HIPAA, OSHA, and CMS guidelines.
• Assist with the development and management of clinic budgets, monitor expenses, and identify opportunities to improve operational and financial performance.
• Oversee clinic facilities and equipment and coordinate repairs, maintenance, and other operational needs in a timely manner.
• Support quality assurance and continuous improvement initiatives to promote patient safety, quality of care, and consistent clinic operations.
• Promote excellent patient service by monitoring patient satisfaction, addressing concerns and complaints, and implementing improvements when appropriate.
• Monitor and analyze clinic performance metrics, staffing needs, workflows, and other operational data to identify opportunities to improve productivity and efficiency.
• Communicate effectively with staff, providers, and leadership regarding clinic operations, challenges, priorities, and improvement initiatives.
• Support organizational initiatives and operational changes across assigned clinic locations.

Minimum Qualifications

• Associate degree in healthcare administration, business administration, or a related field required; bachelor’s degree preferred.
• Minimum of five years of healthcare management experience, preferably within a gastroenterology, specialty, or multi-site medical practice.
• Demonstrated experience supervising clinical and/or administrative healthcare staff.
• Experience working with electronic medical record (EMR) systems.
• Working knowledge of healthcare regulations, compliance requirements, and clinical practice operations.
• Strong leadership, organizational, problem-solving, and decision-making skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to build effective working relationships with physicians, clinical staff, administrative staff, and organizational leadership.
• Ability to manage competing priorities and effectively oversee operations across multiple locations.
• Proficiency with Microsoft Office and other relevant healthcare and business software.

Physical Demands and Work Environment

• This position is primarily sedentary and requires the ability to remain seated for extended periods, with occasional standing and walking. The position requires regular use of a computer, telephone, and standard office equipment.
• The role requires frequent use of the hands, wrists, and fingers and sufficient visual acuity to perform activities such as reviewing and analyzing data, preparing reports and documents, working at a computer, and reading.
• Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.