Clinic Receptionist

Our well-established multidisciplinary healthcare clinic in Thornhill is seeking a professional and experienced Front Desk / Medical Receptionist to join our team.

As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day operation of the clinic.

Responsibilities

• Greet and assist patients in a professional and friendly manner
• Answer phone calls and respond to patient inquiries
• Schedule, confirm, and manage appointments
• Coordinate daily scheduling using the clinic scheduling system
• Create, organize, and maintain patient records
• Process payments and maintain accurate financial records
• Perform general administrative duties including scanning, filing, copying, and correspondence
• Support practitioners with administrative tasks
• Maintain a clean, organized, and welcoming reception area
• Assist patients with simple rehabilitation exercises (training will be provided)

Required Qualifications

• Excellent English communication skills (spoken and written)
• Strong computer skills and proficiency with common office software
• Excellent customer service and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to multitask and work efficiently in a fast-paced environment
• Reliable, responsible, and able to work independently with minimal supervision

Strong Assets

• Previous experience working in a healthcare clinic
• Experience with insurance claims, direct billing, and third-party insurance processing
• Ability to speak Farsi
• Experience using clinic management software

Pay: $17.60-$22.00 per hour

Work Location: In person