Clinic Receptionist

Job Summary

We are seeking a dynamic and organized Clinic Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with enthusiasm and professionalism. Your expertise in medical administrative support, health information management, and EMR systems will ensure smooth clinic workflows, accurate documentation, and exceptional patient service. If you thrive in a fast-paced environment and are passionate about contributing to quality healthcare delivery, this opportunity is perfect for you!

Duties

• Greet patients and visitors warmly, ensuring a positive first impression while managing check-in and check-out procedures efficiently
• Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify patient insurance coverage, process medical billing, and perform collections related to copays or outstanding balances with accuracy
• Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies, ensuring data accuracy and security
• Review documentation for completeness and correctness, including CPT coding, ICD-9/ICD-10 codes, and care plans for billing and clinical purposes
• Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and handle patient inquiries promptly
• Manage medical records filing, scanning, and electronic health records (EHR) management to support seamless clinical operations
• Assist with clinical administrative tasks such as preparing reports, reviewing documentation, and supporting medical office management activities

Experience

• Prior experience working in a medical office setting or healthcare environment is required; clinic experience is highly preferred
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Familiarity with medical coding including CPT codes and ICD coding (ICD-9/ICD-10) for billing and documentation review purposes
• Experience handling health insurance processes including Medicare claims and health information management
• Excellent computer skills with proficiency in Microsoft Office applications and typing skills (including 10-key typing)
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Demonstrated customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism

Join our team to make a meaningful difference in patient care through exceptional administrative support! We value energetic individuals who are dedicated to maintaining high standards of clinical confidentiality while delivering outstanding service. This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment committed to excellence.

Pay: $16.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person