Clinic Service Worker

Job Summary

Houston Medical Clinic is seeking a dependable, organized, and patient-focused Clinic Service Worker to support daily clinic operations and help maintain a welcoming, clean, and professional environment. This role involves assisting patients, supporting front-desk activities, organizing clinic supplies, preparing work areas, and helping medical and administrative staff provide efficient service.

Responsibilities

• Welcome patients and visitors and provide courteous, professional assistance.
• Help patients with check-in, check-out, and general clinic inquiries.
• Assist with appointment coordination and communicate scheduling information as assigned.
• Direct patients to the appropriate waiting areas or clinic departments.
• Support front-desk staff with routine administrative and clerical tasks.
• Organize patient forms, documents, and other clinic materials.
• Help prepare examination rooms and arrange supplies as directed.
• Maintain clean, organized, and presentable reception areas and waiting rooms.
• Restock routine clinic supplies and report shortages to supervisors.
• Assist medical and administrative teams with non-clinical support duties.
• Handle patient information responsibly and follow confidentiality procedures.
• Follow clinic policies, hygiene standards, and workplace safety guidelines.
• Communicate patient requests and non-clinical concerns to appropriate staff.
• Help keep paperwork and records organized according to established procedures.
• Report equipment issues, maintenance needs, or safety concerns promptly.
• Provide respectful and professional service to patients from diverse backgrounds.
• Complete assigned duties within the scope of training and authorization.
• Assist with opening, closing, and general clinic support activities as needed.
• Perform other related duties as assigned by clinic management.

Qualifications

• Previous experience in a medical clinic, healthcare office, reception, administration, or customer service is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly, patient, and professional attitude.
• Good organizational skills and attention to detail.
• Ability to follow instructions, clinic procedures, and confidentiality requirements.
• Basic computer skills and willingness to learn clinic software.
• Ability to work cooperatively with patients, medical staff, and administrative teams.
• Dependable, punctual, and responsible work habits.
• Ability to remain calm and courteous in a busy healthcare environment.
• Willingness to learn clinic workflows and patient service procedures.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical clinic experience.
• Supportive and collaborative work environment.
• Opportunities to develop patient service and healthcare administration skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in clinic operations.

About Houston Medical Clinic

The Clinic Service Worker role focuses on patient assistance, administrative support, clinic organization, confidentiality, and teamwork to help maintain smooth daily operations.

Pay: $20.00 - $24.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person