Clinic Support Worker

Job Summary

First Care Medical Clinic is seeking a dependable, organized, and patient-focused Clinic Support Worker to assist with daily clinic operations and help provide a welcoming healthcare experience. This role supports patient services, administrative tasks, clinic preparation, supply organization, and maintaining a clean, safe, and professional environment for patients and staff.

Responsibilities

• Welcome patients and visitors and provide courteous, professional assistance.
• Assist with patient check-in, registration, and appointment coordination.
• Help verify and update patient information according to clinic procedures.
• Answer incoming calls and direct inquiries to the appropriate team members.
• Organize patient forms, clinic documents, and routine administrative records.
• Assist with collecting and processing patient paperwork.
• Support healthcare professionals with non-clinical tasks as assigned.
• Prepare examination rooms and patient service areas for scheduled visits.
• Restock medical supplies, office materials, and patient forms as needed.
• Maintain clean, organized, and presentable reception areas, waiting rooms, and workspaces.
• Help coordinate patient flow and communicate scheduling updates.
• Direct patient questions and concerns to the appropriate clinical or administrative staff.
• Follow patient privacy, confidentiality, and information security procedures.
• Follow established sanitation, infection prevention, and workplace safety guidelines.
• Assist with routine patient follow-up communications as directed.
• Report supply shortages, equipment concerns, and operational issues to supervisors.
• Handle patient information, documents, and clinic equipment carefully and responsibly.
• Collaborate with clinical and administrative staff to support efficient daily operations.
• Perform other clinic support and service duties as assigned.

Qualifications

• Previous experience in a medical clinic, healthcare facility, medical office, or customer service role is preferred but not required.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Ability to handle confidential information responsibly.
• Basic computer skills and familiarity with office software.
• Ability to follow instructions, clinic procedures, and workplace safety guidelines.
• Strong teamwork and time-management skills.
• Ability to remain calm and professional in a busy healthcare environment.
• Reliable attendance, punctuality, and responsible work habits.
• Willingness to learn clinic systems and administrative procedures.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical clinic experience.
• Supportive and collaborative work environment.
• Opportunities to develop patient service and healthcare administration skills.
• Opportunities for professional growth and advancement.
• Hands-on experience supporting daily medical clinic operations.

About First Care Medical Clinic

First Care Medical Clinic is the organization named for this clinic support position. The Clinic Support Worker role focuses on patient assistance, administrative coordination, clinic preparation, and helping maintain an organized and professional healthcare environment.

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person