Clinical Application Specialist

Clinical Application Specialist - French Speaking

Location: 100% Remote - India

Employment Type: Permanent

Travel: France, Switzerland and other European countries

About the Client

Our client is a healthcare technology business providing cloud-based medical imaging and radiology software to hospitals and healthcare providers internationally.

Role Overview

We're looking for a Clinical Application Specialist to support customers across the full product lifecycle, from demonstrations and implementation to training and first-line support.

You'll work directly with French-speaking healthcare professionals, helping them use the software effectively while feeding customer insights back to product and engineering teams.

Key Responsibilities

• Deliver product demonstrations, implementations and go-live support.
• Configure imaging workflows and train customers in English and French.
• Provide first-line support to French-speaking customers.
• Troubleshoot issues, document cases in English and coordinate escalations.
• Gather customer feedback and contribute to product improvements.
• Develop training materials, user guides and French-language support content.

Required Experience

• Fluent French and English
  • spoken French is essential.
• Bachelor's degree in Radiography, Medical Imaging, Biomedical Science or a related field.
• 4-5 years' relevant experience in clinical applications, medical imaging or radiology IT.
• Strong understanding of radiology workflows, PACS and DICOM.
• Experience in customer-facing support, troubleshooting and case documentation.
• Strong communication skills and ability to work independently in a remote environment.
• Willingness to travel to France, Switzerland and other European countries .

Nice to Have

• Experience with CT, MRI, ultrasound or teleradiology.
• Knowledge of HL7, RIS integration or healthcare IT.
• Experience with support platforms such as Zendesk or Azure DevOps.
• Additional European languages.

If you have a clinical imaging background, strong customer-facing skills, and fluent French , I'd be keen to hear from you. Please share your updated CV to discuss the opportunity.