Clinical Application Specialist

The Clinical Applications Specialist is responsible for daily operations of the PACS and RIS systems, supporting multiple healthcare organizations. Duties include PACS services and support of the imaging application architecture, vendor and customer support for our enterprise, and project support as needed. The Clinical Applications Specialist is responsible for supporting and maintaining PACS services for internal and external PACS partner organizations and project support services. Additionally, duties include implementation, training, and monitoring of those systems.

What's important to you: Hours: Monday - Friday, 8:00 AM - 5:00pm with on-call and after-hours/weekends

Location: Hybrid Position Type: Full Time

Wages: Starting at $34.00 per hour; DOE, education and internal equity of current employees

Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off

Essential Duties: This position requires regular reliable attendance. This position requires a high level of attention to detail and accuracy, knowledge, and confidentiality as the consequences of even a minor mistake can be significant for patients and providers.

• Provide maintenance of users and user profiles.
• Maintains imaging records and system configuration and optimization
• Manage and monitor integration between various RIS, PACS and Healthcare Partner systems.
• Troubleshoot and resolve technical issues related to RIS, PACS and Healthcare Partner systems and modalities.
• Support daily operations of Radiologist workflow and interpretation
• Responsible for the day-to-day technical administration of the PACS and RIS in conjunction with the PACS Services and Support team.
• Work closely with PACS vendor for troubleshooting, design and implementation of PACS services
• Expected to work with team on project expectations and other stakeholders.
• May be required to perform work beyond normal hours as necessary for business operations
• Manages and performs assigned projects in a professional and efficient manner.
• Must possess strong interpersonal skills for interacting within all levels of the company. Must have the ability to work well in a group environment as well as working with company-wide staff, Radiologists, outside clinicians, referring offices, and updating leadership.
• Must have a valid driver’s license and be insured.
• Other duties as assigned.

Telework Requirements This is a hybrid remote-work position (telework); you must be able to work from home or designated off-site location and live local to Bend/Redmond area. Telework requirements include:

• Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.).
• Home office must support HIPAA-compliant handling of PHI, including private workspace, secure workstation placement, and adherence to workstation use and security policies (screen locking, no sharing of devices, no visible images to unauthorized individuals.
• Must provide your own high-speed internet that meets CORA’s specifications.
• Must provide your own phone.
• Must adhere to set schedule.
• Continuous/active communication with managers and co-workers.
• Additional requirements are included in CORA’s Telework Policy.

Education And Experience

• Bachelor’s degree from four-year college or university preferred.

• Clinical experience in imaging preferred or five years’ experience with medium to large scale PACS and Radiology Information Systems (RIS).

• Knowledge of the following systems is preferred:

• Nuance PowerScribe One, Sectra PACS or other major Radiology PACS systems

• Structured Reporting Vendor (Modlink, Altamont)

• DICOM Modality Vendor (Laurel Bridge, DcmSystems)

• Mammo Tracking (Magview)

CORA has a pre-employment drug testing requirement for all positions. EEOC STATEMENT CORA is an equal opportunity employer, committed to providing employees with a work environment that is free of discrimination and harassment. Applications will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.