Clinical Assistant

We are seeking an energetic, dependable, organized, and patient-focused Clinical / Chiropractic Assistant to join our chiropractic and acupuncture team.

This is an active, hands-on position combining clinical assistance, patient care, therapeutic modalities, exercise guidance, documentation, administrative support, marketing, and practice growth.

We provide training on our clinical equipment and office protocols.

Key Clinical Responsibilities

• Assist chiropractors with patient care and daily clinical workflow
• Prepare patients, treatment rooms, and equipment for care
• Introduce and transition patients to providers and guide them through their treatment visit
• Communicate patient chief concerns, questions, and relevant information accurately to providers
• Relay provider instructions and patient information to appropriate team members
• Set up and facilitate provider-directed StemWave therapy and Class IV laser therapy after completing training
• Set up and guide patients through provider-directed therapeutic exercises
• Monitor patient flow and help keep providers on schedule
• Document required treatment and patient information in the EMR/EHR
• Scan, upload, organize, and file clinical documentation
• Clean, sanitize, reset, and maintain treatment rooms and equipment
• Assist with documentation and workflow for personal injury/auto accident patients
• Maintain patient confidentiality and follow HIPAA and office procedures

Marketing & Practice Growth — REQUIRED

Marketing and practice growth are non-negotiable components of this position.

Responsibilities include:

• Participate in patient referral and retention programs
• Assist with internal and external marketing campaigns
• Communicate with patients about office programs, services, and referral opportunities
• Assist with newsletters and patient communications
• Help with office events, promotions, and community outreach
• Assist with marketing materials, office displays, and content-related projects
• Support practice-growth initiatives assigned by the Office Manager
• Professionally represent the practice during patient and community interactions

Applicants must be comfortable communicating with patients and participating in marketing and practice-growth activities.

Administrative & Team Support

Because we are a small healthcare office, teamwork is essential. Clinical Assistants also:

• Complete administrative projects assigned by the Office Manager
• Assist with patient and office documentation
• Help with programs, newsletters, events, and special projects
• Assist the front desk with phones, scheduling, patient paperwork, scanning, and check-in/check-out when needed
• Communicate closely with the front desk and providers to maintain efficient clinic flow
• Help prepare the clinic and patient schedule at the beginning of each shift

Qualifications

• High school diploma or equivalent required
• Healthcare, chiropractic, medical assisting, rehabilitation, customer service, marketing, or similar experience preferred
• Comfortable working directly and hands-on with patients
• Strong communication and organizational skills
• Ability to accurately communicate patient information to providers
• Comfortable learning therapeutic equipment and clinical protocols
• Comfortable guiding patients through exercises after training
• Comfortable with marketing, referrals, and community interaction
• Strong computer skills and willingness to learn our EMR/EHR
• Dependable, punctual, flexible, and team-oriented
• Bilingual is a plus

Previous StemWave or Class IV laser experience is not required. Training is provided.

To Apply

Please submit your resume and a brief cover letter explaining why you would be a good fit for our team.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person