Clinical Associate

Job Summary

Ascend Medical Family Medicine is seeking a dependable, organized, and patient-focused Medical Clinic Service Associate to support daily clinic operations and help create a welcoming environment for patients and visitors. This role involves assisting with patient check-in, administrative tasks, appointment coordination, document organization, supply restocking, and maintaining clean, orderly clinic areas.

Responsibilities

• Welcome patients and visitors with a courteous and professional attitude.
• Assist with patient check-in and direct patients to the appropriate areas.
• Support appointment scheduling, confirmation, and routine administrative coordination.
• Help organize patient forms, office documents, and administrative records according to established procedures.
• Answer routine questions and direct medical concerns to qualified healthcare professionals.
• Assist with phone calls, messages, and other front-desk communication as assigned.
• Protect patient confidentiality and handle personal information responsibly.
• Maintain organized reception areas, waiting rooms, and shared clinic spaces.
• Restock office supplies, forms, and general clinic materials.
• Monitor supply levels and notify supervisors when replenishment is needed.
• Follow clinic procedures for cleanliness, hygiene, sanitation, and infection prevention.
• Support communication between patients, administrative staff, and healthcare team members.
• Help maintain accurate administrative information in accordance with clinic policies.
• Report facility concerns, equipment issues, or supply shortages to supervisors.
• Assist with preparing reception and service areas for daily operations.
• Help support an organized patient flow while respecting privacy and clinic procedures.
• Perform other clinic service and administrative support duties as assigned.

Qualifications

• Previous medical office, healthcare, customer service, or administrative experience is preferred but not required.
• Friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Basic computer skills and willingness to learn clinic systems.
• Ability to follow instructions, workplace procedures, and confidentiality requirements.
• Ability to work effectively with patients and healthcare team members.
• Dependable, punctual, and responsible work habits.
• Ability to remain calm and courteous in a busy healthcare environment.
• Willingness to learn clinic workflows and applicable safety procedures.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical clinic experience.
• Supportive and professional work environment.
• Opportunities to develop administrative and patient service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience supporting family medicine clinic operations.

About Ascend Medical Family Medicine

Ascend Medical Family Medicine is the organization named for this clinic service position. The Medical Clinic Service Associate role focuses on patient assistance, administrative coordination, organization, confidentiality, and helping maintain efficient daily clinic operations.

Pay: $16.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person