Clinical Customer Service Specialist

Dental Customer Service Specialist-West 26th, Sioux Falls, SD

Neighborhood Dental – Sioux Falls, SD

$21–$28/hour DOE | Full-Time, M-F, 8am-5pm | Great Benefits

Quick Apply — You’re a Great Fit If You:

• Have 2+ years of Dental customer service experience

• Have experience working in a dental office!

• Are Friendly, organized, positive, and comfortable in a fast-paced environment

If this sounds like you, we’d love to meet you!

Neighborhood Dental is looking for a Dental Customer Service Specialist to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience.

Why You’ll Love Working Here:

• Free dental care for you and your immediate family
• Health, vision, and life insurance
• Health Savings Account (HSA)
• Paid Time Off
• 401(k) with employer matching
• Profit sharing & bonus opportunities
• Continuing education reimbursement
• Referral bonus program
• Uniform reimbursement
• Birthday gift card
• Positive, supportive team culture

What You’ll Do:

• Welcome patients and provide outstanding customer service
• Answer incoming calls and schedule appointments
• Check patients in and out at the front desk
• Respond to voicemails, emails, texts, and appointment requests
• Collect payments and enter them into the practice software, Dentrix Ascend
• Maintain HIPAA compliance
• Help create a positive, professional clinic environment

• What We’re Looking For:

• 2+ years of customer service experience
• Dental office experience required
• Experience with Dentrix Ascend or dental software preferred
• Strong multitasking and communication skills
• Positive attitude and team mindset

• About Neighborhood Dental

• Neighborhood Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we’re proud to serve patients across the Sioux Falls area.

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