Clinical Data Coordinator

Clinical Trial Concierge & Data Coordinator

Company: Delve Health
Position: Full-Time
Experience: Minimum 1–2 years in clinical research
Location: Nasr City, Cairo

About Delve Health

At Delve Health, we believe technology alone isn't enough to make clinical trials successful. Patients need real people who understand their journey, and research teams need reliable operational support to keep studies running smoothly.

We combine eClinical technology, connected health devices, and dedicated patient concierge services to improve participant engagement, data quality, and clinical trial execution.

We're looking for a Clinical Trial Concierge & Data Coordinator who understands the day-to-day operations of clinical research and enjoys working with patients, sites, and study teams.

About the Role

This is a hands-on clinical trial support position combining patient concierge services, clinical data coordination, and study documentation.

You'll support active clinical studies by communicating with participants, managing study-related data entry, maintaining accurate records, and assisting with site and sponsor workflows.

We are especially interested in candidates who have previously worked as Data Coordinators or Clinical Research Coordinators at investigative sites.

Key ResponsibilitiesClinical Trial Data Coordination

• Enter, review, and maintain study data in Electronic Data Capture (EDC) systems.
• Complete and update electronic Case Report Forms (eCRFs) accurately and on time.
• Identify incomplete, inconsistent, or missing information and coordinate corrections with authorized study personnel.
• Assist with data queries, documentation follow-up, and data quality checks.
• Track outstanding forms, overdue assessments, missing information, and study deliverables.
• Support ePRO/eCOA diary completion tracking and related documentation.

eTMF & Study Documentation

• Assist with organizing, uploading, and maintaining documents within electronic Trial Master File (eTMF) systems.
• Understand essential clinical trial documents, including informed consent forms, delegation logs, training records, and regulatory documents.
• Maintain accurate filing, version control, and document tracking.
• Follow up with study teams on missing, incomplete, or outdated documentation.
• Support document reconciliation and inspection-readiness activities.
• Maintain compliance with study SOPs and applicable GCP requirements.

Patient Concierge & Engagement

• Communicate with clinical trial participants by phone, email, SMS, or approved study communication platforms.
• Assist patients with study onboarding, appointment reminders, diaries, questionnaires, and device-related questions.
• Provide clear instructions about study activities according to approved protocols and scripts.
• Track patient engagement, missed activities, and potential participation barriers.
• Escalate medical questions, adverse event reports, and protocol concerns to authorized clinical personnel.
• Document all participant interactions accurately in study systems.

Clinical Site & Study Operations Support

• Understand clinical trial site workflows, from screening and enrollment through follow-up and study closeout.
• Support scheduling, visit tracking, and communication with research sites.
• Coordinate follow-up on incomplete study activities and outstanding documentation.
• Work with site coordinators, project managers, and other clinical operations personnel.
• Maintain study trackers, operational reports, and relevant databases.
• Help identify workflow gaps that could affect study timelines or data quality.

Required Qualifications

• At least 1–2 years of experience working in clinical trials or clinical research operations.
• Experience with clinical trial documentation, data entry, or research site workflows.
• Familiarity with EDC systems, electronic Case Report Forms (eCRFs), and clinical data management processes.
• Basic understanding of eTMF systems and essential clinical trial documentation.
• Understanding of Good Clinical Practice (ICH-GCP) principles.
• Excellent attention to detail and organizational skills.
• Strong written and verbal English communication skills.
• Comfortable working with multiple technology platforms and managing several study-related tasks.
• Ability to work independently and follow study-specific procedures.

Preferred Qualifications

• Previous experience as a Clinical Trial Data Coordinator, Site Data Coordinator, Clinical Research Assistant, or Clinical Research Coordinator.
• Experience working directly with clinical research sites.
• Familiarity with systems such as Medidata Rave, Veeva Vault, REDCap, Oracle Clinical, or similar EDC/eTMF platforms.
• Experience with ePRO, eCOA, eConsent, or patient engagement platforms.
• Experience supporting patient recruitment, screening, enrollment, or retention activities.
• Familiarity with query management, source documentation, study trackers, and data cleaning activities.
• Knowledge of HIPAA, data privacy, and clinical trial documentation standards.

Who Will Succeed in This Role?

We're looking for someone who:

• Is extremely detail-oriented and takes pride in accurate data.
• Understands why documentation and data quality matter in clinical trials.
• Enjoys helping patients and communicating with research teams.
• Is proactive about following up on missing information.
• Can move comfortably between participant support and data coordination tasks.
• Learns new software platforms quickly.
• Understands the importance of confidentiality, compliance, and accurate recordkeeping.

Why Join Delve Health?

At Delve Health, your work directly supports patients participating in clinical research.

You'll gain exposure to multiple clinical studies, digital health technologies, patient engagement programs, and modern eClinical platforms.

You'll be part of a growing team that believes improving clinical trials requires both better technology and better human support.

The Difference Is Human.

Apply

If you have clinical research experience, understand clinical trial data and site workflows, and enjoy making a difference for patients, we'd love to hear from you.

Job Type: Full-time

Pay: E£15,000.00 - E£25,000.00 per month

Application Question(s):

• Do you have clinical trial experience?