Clinical Director

JOB SUMMARY:
The Residential Clinical Director oversees the clinical functions of the facility, including clinical
management, clinical policies and procedures, medical records, patient care information systems,
quality management, staff credentialing, and billing operations.
QUALIFICATIONS:
● One (1) year of full-time work experience in a community program that serves clients who have
a mental illness. Such experience must be in the direct provision of services to clients, of which
four (4) months must be in a position of supervising direct care staff.
● Residential Clinical Directors and all direct care staff of social rehabilitation programs as of
the date that this section is adopted shall be considered as meeting all the requirements of
this section until two (2) years after the effective date of this section, at which time the
requirements of this section shall be met in full.
● The Residential Clinical Director must provide and document a specific plan of supervision and
at least 20 hours of in-service training per year for the employee to ensure the ongoing
qualifications of the individual to perform the job.
● Thorough knowledge of management principles, clinical systems and operations, billing and
collections, quality assurance, and regulatory/accreditation agency requirements.
● Must have criminal background clearance
● Must have completed TB test, CPR/First Aid certification, and health screening.
PREFERRED QUALIFICATIONS:
● Master’s level degree and licensed by the Board of Behavioral Sciences.
● Two years of experience in a behavioral healthcare field and supervision in a residential or
hospital setting.
ESSENTIAL DUTIES & RESPONSIBILITIES:
● The Residential Clinical Director be on the facility premises for the number of hours necessary to
manage and administer the program component of the facility in compliance with applicable
laws and regulations.

When the Residential Clinical Director is temporarily absent from the facility, there shall be
coverage by a substitute program director designated in writing by the licensee.
● If the absence is for more than 14 consecutive calendar days, excluding emergency leave, sick
leave, or vacation of the Residential Clinical Director, the designated substitute shall meet the
qualifications of a Residential Clinical Director set forth by the Department of Health Care
Services.
● Ensures communication with the licensee concerning the operation of the facility.
● Ensures provision of the services identified in each client's individual needs and services plan.
● Makes arrangements for clients to attend available community programs, when clients have
needs, identified in the needs and services plan, which cannot be met by the facility but can be
met by community programs. Such arrangements shall include, but not be limited to, arranging
for transportation. Note: This requirement does not exempt the licensee from providing
transportation when public transportation is not practical or when the client is unable to use
public transit.
● Facilitates development of an employee work schedule as required in Section 81066(a).
● Provides provision of staff support to clients in the planning, preparing and serving of meals.
● If clients are unable to plan, prepare, and serve meals, the clinical director shall initiate and carry
out the program plan.
● Provides provision of staff support to clients in performing facility maintenance and/or cleaning
activities as designated in the client's treatment/rehabilitation plan.
● If clients are unable to perform facility maintenance and/or cleaning activities, the clinical
director shall initiate and carry out the plan developed.
● Oversees clinical admission, including admission assessment and preliminary treatment plan.
● Intervenes as needed, clinically with clients in situations such as crisis debriefing, crisis
intervention, AMA risk, and special needs.
● On call 24/7 for clinical emergencies and consultations.
● Oversees the timely completion of psychosocial assessments, clinical admission notes, and
master treatment plans for new admissions.
● Provides group therapy and covers caseload for dual diagnosis clients.
● Provides psychological services as needed and is responsible for the provision of appropriate
services for dual diagnosis clients.
● Coordinates the family therapy program.
● Provides information necessary to facilitate third-party reimbursement.
● Provides clinical and administrative supervision to direct reports.
● Facilitates weekly treatment planning meetings, group clinical supervision meetings, and
counselor/program staff meetings.

Facilitates and develops a line of communication to ensure efficient interdepartmental
communication.
● Reviews client records for quality of treatment documentation and planning.
● Reviews staff communication and shift logs for treatment implications.
● Coordinates with Facility Administrator or designee, and other team members, to monitor and
ensure compliance with State licensing and regulatory standards.
● Provides and facilitates quality assessment and improvement training, and staff development
for direct reports.
● In partnership with the Administrator or designee develops, coordinates, and maintains clinical
program policies and procedures and modifies as necessary overall program parameters.
● Participates in quality assurance and utilization review activities as directed by the Facility
Administrator.
● Informs Facility Administrator of issues relating to staff issues.
Management ONLY Essential Job Duties and Responsibilities:
● Responsible and accountable for managing direct reports.
● Preparation and presentation of performance evaluations.
● Provides objective feedback to employees.
● Makes appropriate compensation recommendations, if applicable.
● Provides appropriate training for the department and holds staff accountable for attending
required training.
● Holds interviews for vacant positions and appropriately selects candidates to fill open positions.
● Responsible for recommending and ensuring regulatory staffing patterns & managing an annual
budget.
● Monitors adherence to company and department policies, procedures, and practices.
● Creates and supports a positive, professional, team-oriented, harassment-free work
environment by understanding and complying with the company’s policies.
CORE COMPETENCIES:
The organization has adopted Leadership, Team Building, Customer Focus, Focus on Results, managing
on the Job, Self-Development, Innovative Ideas, and Communication as the competencies each
employee should excel in while performing his or her job. Provided below are the definitions for each
competency, followed by a section to rate performance in these areas.
Leadership – Champions positive growth and direction in the individual and organization. Seen as a key
member of the team who is respective for knowledge and invests in others. Creates a clear vision for the
future and helps all members of the team to see and contribute toward that vision. Communicates the importance of the vision and values - Helps others understand the✓
organization’s vision and values and their importance.
Moves others to action - Translates the vision and values into day-to-day activities and✓
behaviors; guides and motivates others to take actions that support the vision and values.
Rewards living the vision and values - Recognizes and rewards associates whose actions✓
support the organization’s vision and values.
Models the vision and values - Takes actions, makes decisions, and shapes team or group✓
priorities to reflect the organization’s vision and values.
Team Building – Building appropriate and professional relationships with others in the organization,
working together for common goals and objectives aligned with the vision and values of the
organization.
Develops structure - Helps to clarify roles and responsibilities of team members; helps ensure✓
that necessary steering, review, or support functions are in place.
Facilitates goal accomplishment - Makes procedural or process suggestions for achieving✓
team goals or performing team functions; provides necessary resources or helps to remove
obstacles to team accomplishments.
Involves others - Listens to and fully involves others in team decisions and actions; values and✓
uses individual differences and talents.
Informs others on the team - Share important or relevant information with the team.✓
Models commitment - Adheres to the team’s expectations and guidelines; fulfills team✓
responsibilities; demonstrates personal commitment to the team.
Client Focus - Making clients and their needs a primary focus of one’s actions; developing and sustaining
productive customer relationships.
Seeks to understand clients - Actively seeks information to understand clients’ circumstances,✓
problems, expectations, and needs.
Educates clients - Share information with clients to build their understanding of issues and✓
capabilities.
Takes action to meet client needs and concerns - Considers how actions or plans will affect✓
clients; responds quickly to meet client needs and resolve problems; avoids over commitments.
Sets up client feedback systems - Implements effective ways to monitor and evaluate client✓
concerns, issues, and satisfaction and to anticipate client needs.
Self-Development - Planning and supporting the development of personal and professional skills and
abilities so that they can fulfill current or future job/role responsibilities more effectively.
Collaboratively establishes development goals - Works to identify areas for development,✓
understand the need for improvement, and set specific development goals.
Collaboratively establishes development plans - Works to identify options for meeting✓
development goals; explores environmental supports and barriers to development; jointly
determines appropriate developmental activities.
Creates a learning environment - Secures resources required to support development efforts:✓
ensures that opportunities for development are available; offers assistance to help individuals
overcome obstacles to learning.
Monitors progress - Seeks specific feedback on their performance related to established✓
goals; highlights key positive and negative performance issues; adjusts plans to ensure
development. PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodation may be made
to enable individuals with disabilities to perform the functions. While performing the duties of this
position, the employee is regularly required to talk or listen. The employee frequently is required to use
hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to
stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to
25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the
ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE:
This job description in no way states or implies that these are the only duties to be performed by the
employee(s) incumbent in this position. Employees will be required to follow any other job-related
instructions and to perform any other job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are essential functions and requirements and
are subject to possible modification to reasonably accommodate individuals with disabilities. To perform
this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty
proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to
the health or safety of themselves or others. The requirements listed in this document are the minimum
levels of knowledge, skills, or abilities. This document does not create an employment contract, implied
or otherwise, other than an “at-will” relationship.

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Do you have a valid license to practice in the state of MO?
• Can you provide supervision?

Work Location: In person