Clinical Implementation Manager / (Senior) Clinical Implementation Specialist

Main Responsibilities Create new revenue opportunities.

• Provide expertise necessary to achieve the clinical close portion of the sale working with Key Account Manager/Distributor.
• Prospect and qualify leads for high medical value test (HMVT) revenue.
• Promote HMVT products and services through product demonstrations, evaluations, or site visits.
• Develop strategies for ongoing client satisfaction, retention and testimonials.
• Capitalize on relationship opportunities for cross-selling bioMérieux products.
• Analyze the region for revenue opportunities.

Provide education to hospital personnel on clinical pathways and clinical utility of Emergency Diagnostic products

• Focus areas of Infection Disease, Infection Control, Emergency Medicine, ICU, Pulmonology, and Pediatric.
• Provide formal presentations as well as informal training.
• Facilitate intradepartmental communication to maximize patient solutions within the institution.
• Conduct In-Service training at key sites.

Support development of Key Opinion Leader Network

• Develop relationships with key regional institutions.
• Gain acceptance and implementation of recommended clinical pathways at such sites.
• Foster relationships with key personnel to serve as references.
• Establish centers of reference as a benchmark for other customer sites to model with Clinical Solution Manager and Key Account Manager
• Assist with tracking and developing KOL membership using the hospital directory.

Territory Management

• Coordinate and track book-to-live process of Application Specialists.
• Increase adoption of suggested clinical pathway(s) in the existing customer base.
• Track competitor activities, defend against critical account losses.
• Assist in developing and executing retention plans for critical accounts.
• Coordinate with Application Specialists to troubleshoot process and product issues.
• Design and coordinate solutions for the client.
• Report on reagent consumption and market trends.
• Report on client satisfaction and needs.