Clinical Integration Coordinator

Lakes Region EMS is an Advanced Life Support (ALS) ambulance service with both rural and urban service areas just northeast of the Twin Cities metropolitan area. We operate bases in Rush City, North Branch, and Lindstrom, Minnesota, as well as St. Croix Falls and Milltown, Wisconsin. Our team takes great pride in delivering exceptional, compassionate care to our communities. Our ambulances are staffed by highly trained Paramedics and EMTs equipped to manage traumatic injuries, sudden illnesses, and complex medical emergencies.

As a Clinical Integration Coordinator at Lakes Region EMS, you will play a critical role in developing others to be confident prehospital clinicians and support the mission and goals of the organization. This includes coordinating and implementing clinical education programs and initiatives aimed at enhancing learning outcomes and opportunities for new team members. To be successful, you should have a solid working knowledge of prehospital care, strong organizational and communication skills, attention to detail, and a commitment to promoting excellence in education.

Key Responsibilities

• Coordinate and deliver clinical onboarding education, training programs, workshops, and learning activities.
• Serve as a primary educator during clinical onboarding and support consistent, engaging learning experiences for new employees.
• Collaborate with educators, trainers, clinical leaders, and subject matter experts to develop and maintain curriculum, lesson plans, and educational resources.
• Coordinate training logistics, including schedules, participants, materials, equipment, technology, and other program resources.
• Evaluate onboarding education through participant feedback, assessments, and outcome data; identify opportunities to strengthen program effectiveness.
• Maintain educational materials and resources to ensure content reflects current standards, organizational expectations, and evolving EMS practices.
• Build collaborative relationships with internal and external partners to identify educational needs and support training initiatives.
• Stay current on EMS education trends, research, and best practices and contribute to the ongoing improvement of clinical onboarding and education programs.

Individuals who are successful at Lakes Region EMS foster ownership and responsibility in shaping the work experience by:

• Demonstrating a growth-based mindset, with a desire to continually learn and grow personally, professionally, and clinically.
• Bringing enthusiasm, professionalism, and a positive attitude to their work.
• Taking initiative to identify needs, solve problems, and lead by example.
• Communicating effectively, both verbally and in writing, in a way that positively represents Lakes Region EMS.
• Building strong, constructive relationships and engaging in productive accountability conversations with coworkers and organizational partners.
• Representing Lakes Region EMS professionally and positively with coworkers, patients, community partners, and external stakeholders.
• Working collaboratively as a team member and contributing to the success of others and the organization.
• Engaging in respectful, productive conversations and addressing concerns directly rather than contributing to workplace drama, negativity, or gossip.

Required education and experience

• High school diploma or equivalent is required
• Paramedic or nurse with 3-5 years of pre-hospital experience

Preferred education and experience

• Bachelor's degree preferred
• Critical care experience
• Experience in an education-focused role

Additional eligibility requirements

• Current valid Driver’s License
• Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certification
• BLS, ACLS, and PALS instructor, or obtain within one year
• Nationally Registered Paramedic Certification (NREMT-P) if a paramedic
• Minnesota Paramedic Certification, (or) Minnesota Licensed RN
• Wisconsin Paramedic Certification, (or) Wisconsin Licensed RN
• Wisconsin Paramedic Critical Care Endorsement, or obtain within one year
• Ability to pass a pre-employment screening through Lakes Region EMT that includes a drug test, physical fitness assessment, health history, and lift assessment

Competencies

• Attention to detail with accuracy and thoroughness.
• Ethical practice and principled decision-making.
• Exceptional written and verbal communication skills.
• Strong understanding of educational principles, learning theories, and instructional design methodologies.
• Excellent organizational, project management, and time management skills.
• Proficiency in educational technology tools and software applications.
• Strong interpersonal skills for teamwork and collaboration within the department and across departments.
• Focus on professional development and self-improvement.
• Understanding of the regulatory requirements surrounding EMS education.

Lakes Region EMS is proud to support our employees by offering a robust benefits package for full-time employees. Our benefits include:

• Four employer-sponsored medical plans and a dental plan which Lakes contributes 75% of the premium; coverage is available for individuals and families
• HSA eligibility, with a generous employer contribution
• 401(K) eligible first of the month after 30 days of employment, with up to a 4% employer match
• Voluntary Vision, Life, Disability, and AFLAC benefits
• Lifestyle Account Benefits, Tuition Assistance, Continuing Education Reimbursement
• Opportunity for our annual Goal Share program
• Nine paid Holidays
• Three Floating Holidays per year
• Generous PTO accrual
• Flexible scheduling