Clinical Office Manager

Clinical Office Manager

PrimeHealth Hendersonville | Hendersonville, NC

About PrimeHealth Hendersonville

PrimeHealth Hendersonville is a patient-focused medical practice committed to providing high-quality, personalized healthcare in a professional and welcoming environment. We are looking for an experienced, organized, and dependable Clinical Office Manager to help lead our day-to-day clinical and administrative operations.

This is an important leadership position for someone who enjoys being hands-on, working closely with providers and staff, and creating efficient systems that support excellent patient care.

Position Overview

The Clinical Office Manager will oversee the daily operations of the practice, including clinical workflow, staff coordination, patient service, scheduling, laboratory processes, supplies, and administrative functions.

The ideal candidate is a confident leader who can balance patient care, staff management, operational efficiency, and attention to detail. We are looking for someone who takes ownership, communicates well, identifies problems, and works proactively to find solutions.

Key Responsibilities

• Oversee daily clinical and office operations
• Coordinate and supervise clinical and administrative staff
• Develop and maintain efficient patient and clinical workflows
• Support providers and clinical staff with day-to-day operational needs
• Manage scheduling, patient flow, and appointment coordination
• Monitor laboratory orders, specimen collection, processing, and results
• Coordinate with outside laboratories, couriers, vendors, and other service providers
• Maintain appropriate inventory of medical, laboratory, and office supplies
• Order supplies and monitor inventory levels and costs
• Assist with onboarding, training, and ongoing staff development
• Address staff concerns and promote a positive, professional work environment
• Monitor compliance with practice policies and applicable healthcare regulations
• Help maintain accurate medical and administrative documentation
• Assist with billing, insurance, and other administrative processes as needed
• Identify operational problems and implement practical solutions
• Monitor quality and help ensure a consistently high standard of patient service
• Serve as a key communication link between providers, staff, patients, and outside vendors
• Maintain confidentiality and protect patient information at all times
• Perform other duties necessary to support the successful operation of the practice

What We're Looking For

• Previous experience managing a medical office, clinic, or healthcare team
• Strong understanding of clinical office operations
• Excellent organizational and time-management skills
• Strong communication and interpersonal skills
• Ability to lead, motivate, and hold staff accountable
• Excellent attention to detail
• Ability to prioritize and manage multiple responsibilities
• Strong problem-solving and critical-thinking skills
• Professional, compassionate approach to patients and staff
• Comfortable working in a hands-on role
• Proficiency with electronic medical records and common office technology
• Knowledge of HIPAA and healthcare compliance requirements

Preferred Qualifications

• 3+ years of experience in medical office or clinical management
• Experience supervising clinical staff
• Experience working with laboratory services and outside vendors
• Experience with EMR systems
• Medical Assistant, LPN, RN, or other clinical background is a plus
• Experience in a primary care, internal medicine, concierge medicine, or specialty practice is preferred

The Ideal Candidate

We are looking for someone who is dependable, proactive, organized, and genuinely cares about the patient experience.

You should be comfortable stepping in when something needs to be done, communicating directly with staff and providers, and taking ownership of problems rather than simply passing them along. You should also enjoy creating structure, improving processes, and helping a team work more effectively.

This position is well suited for someone who wants to make a meaningful impact in a smaller, patient-centered practice where their leadership and ideas are valued.

Why Join PrimeHealth Hendersonville?

• Patient-centered practice environment
• Opportunity to have a meaningful impact on practice operations
• Close collaboration with providers and clinical staff
• Professional and supportive work environment
• Opportunity to improve systems and processes
• Leadership role with significant responsibility and autonomy

Job Type: Full-time

Location: Hendersonville, NC

Schedule: Monday–Friday

Compensation: Competitive salary based on experience and qualifications

Pay: $24.00 - $40.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person