Clinical Operations Director

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Closing Date: 11/30/2026

Type of Position: Clinical Staff - Medical Services

Job Type: Regular

Work Shift: Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department: ICE | CASL Administration

Department's Website: Summary of Job Duties: We are seeking a dynamic Director of Clinical Operations to provide strategic leadership for our Radiation Oncology clinic. This role oversees facility operations and integrates services across Nursing, Radiation Therapy, Dosimetry, and Patient Access. With direction from Cancer Service Line Leadership and input from the Department Chair, the Director will ensure the freestanding site’s financial sustainability, regulatory compliance, and facility management while fostering a seamless, high-performing operation grounded in patient safety and hospitality. The ideal candidate brings matrixed leadership, financial acumen, and a patient-centered approach, along with a proven record of improving operational performance in healthcare. This is an opportunity to shape clinical operations within the service line level and advance the quality of patient care. If you are ready to lead a high-performing patient-centered team and drive operational excellence and exceptional patient care, we encourage you to apply!

Qualifications: Minimum Qualifications:

• Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field
• At least six (6) years of management experience in a healthcare environment, including at least two (2) years of progressively responsible roles

Preferred Qualifications:

• Master’s Degree in Healthcare Administration, Business Administration, or related field
• Seven (7) years of management experience in physician group practice or healthcare organization preferred

Knowledge, Skills, & Abilities:

• Expertise in revenue cycle operations, reimbursement, billing, and Workday
• Strong understanding of clinical operations and healthcare management
• Proficiency in data analytics, pro forma development, and business planning
• Leadership across matrixed teams, including conflict resolution and cross-functional collaboration
• Expertise in regulatory compliance, Joint Commission readiness, and safety protocols

Qualifications Equivalencies: Additional Information: Key Responsibilities: Operational Integration & Manager Collaboration

• Unify workflows across a multi-disciplinary team of Nursing, Radiation Therapy, Dosimetry, and Access; resolve bottlenecks; develop and administer policies; represent the clinic within the hospital system; monitor Epic, ARIA, and Workday usage

Freestanding Building & Facilities Management

• Oversee infrastructure, collaborate on maintenance and capital projects, ensure a safe, clean environment

Financial Operations & Revenue Cycle

• Manage budgets, monitor volume and billing accuracy, ensure timely coding and revenue cycle integrity, facilitate IRC coordination

Strategic Growth & Performance Analytics

• Align radiation oncology goals with service line strategies; use analytics to plan personnel and equipment; track performance metrics

Patient Safety & Quality Culture

• Promote proactive safety culture; ensure readiness for regulatory inspections; standardize patient verification and safety workflows

Hospitality & Patient Experience

• Uphold service standards, analyze patient feedback, resolve service issues, maintain welcoming and comfortable spaces

Salary Information: Commensurate with education and experience

Required Documents to Apply: Resume

Optional Documents: List of five Professional References (name, email, business title), Proof of Veteran Status

Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Sitting

Frequent Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Talking

Occasional Physical Activity: Crawling, Crouching, Kneeling, Reaching, Standing, Walking

Benefits Eligible: Yes