Clinical Quality Assistant

Company Overview

St. Joseph’s Health Centre of Sudbury is dedicated to providing high-quality care within a nurturing environment for residents and patients. As a Catholic organization guided by core values of Dignity, Excellence, Service, and Integrity, we oversee multiple long-term care facilities and a specialized Rehabilitative Care Hospital in Northeastern Ontario.

Job Summary

Provides temporary clinical quality, project, and operational support to the Clinical Manager and Clinical Supervisor. Responsibilities include assisting with clinical audits, IPAC monitoring, medication safety reviews, vaccination campaign coordination, preparation of staff education resources, and unit and organizational initiatives to support patient safety and quality improvement. The role works collaboratively with nursing and allied health staff and does not include supervisory responsibility.

Duties:

• Assist with assigned audits.
• Collect and organize audit data, document trends, and assist with tracking improvement actions.
• Report identified discrepancies, safety concerns, and practice issues promptly to the appropriate clinical leader.
• Support vaccination campaigns through administrative coordination, communication, tracking, and record maintenance.
• Assist with preparing staff education materials, presentations, and clinical learning resources.
• Support the tracking of mandatory education, training, and clinical competencies.
• Maintain audit records and assist with preparing reports and summaries for clinical leadership.
• Assist with unit-based and organizational quality improvement projects and other assigned initiatives.

Education:

• Diploma or degree in a health-related field.
• Additional education in infection prevention and control, medication safety, or quality improvement is an asset.
• Current professional registration where required for assigned duties.

Experience:

• Experience in a healthcare setting, preferably rehabilitation, complex continuing care, or acute care.
• Familiarity with clinical documentation, medication safety, and IPAC practices.
• Experience assisting with audits, quality improvement activities, staff education, data collection, or clinical projects is an asset.
• Strong organizational, communication, documentation, and computer skills.

Contacts & Interpersonal Skills:

• Communicates professionally and collaboratively with clinical leadership, nursing staff, allied health professionals, and other departments.
• Supports information sharing, audit activities, and educational initiatives.
• Maintains respectful working relationships and appropriate confidentiality.

Problem Solving:

• Identifies and documents gaps through assigned audits and reviews.
• Reports discrepancies and concerns to the appropriate clinical leader.
• Assists with tracking improvement actions and project deliverables.

Concentration:

• Requires attention to detail when reviewing documentation, collecting data, maintaining records, and preparing reports and educational resources.
• Maintains accuracy when handling confidential and medication-related information.

Physical Effort:

• Primarily sedentary to light physical effort associated with computer work, documentation, meetings, and movement throughout the facility.
• May require walking between clinical units and departments.

Accountability:

• Accountable for completing assigned tasks accurately and within established timelines.
• Reports findings and concerns to the Clinical Manager or Clinical Supervisor.
• Works within organizational policies, assigned responsibilities, and applicable professional authorization and scope of practice.
• Does not independently supervise nursing staff, delegate nursing care, or assume the clinical decision-making responsibilities of the Clinical Manager or Clinical Supervisor.

Responsibility for Information:

• Accesses and maintains confidential patient, staff, audit, and quality improvement information.
• Ensures records are accurate, secure, and managed in accordance with organizational privacy and documentation requirements.

Responsibility for Material:

• Uses office equipment, audit tools, educational resources, and organizational materials appropriately.
• Assists with tracking and organizing materials for assigned clinical and vaccination initiatives.

Responsibility for Personnel:

• Uses and maintains office equipment, audit tools, education resources, and other organizational materials appropriately.
• Supports appropriate handling of materials related to vaccination and clinical initiatives, as assigned.

Responsibility for Personnel:

• No direct supervisory or personnel management responsibilities.
• Works collaboratively with nursing and allied health staff and supports education and quality improvement activities.

Responsibility for Safety:

• Identifies and promptly reports patient and staff safety concerns.
• Supports audit activities related to IPAC, medication safety, and clinical practice standards.
• Follows organizational policies, workplace safety requirements, and infection prevention and control procedures.

Responsibility for Financial Resources:

• No direct budgetary responsibility.
• Uses organizational resources appropriately and supports accurate tracking of assigned activities and materials.

Environment:

• Works primarily within a post-acute hospital and rehabilitation setting.
• Interacts with clinical units, administrative areas, and interprofessional teams.

Hazards:

• Potential exposure to infectious agents and clinical environments.
• Possible exposure to confidential and sensitive patient information.
• Workplace demands associated with clinical operations and competing priorities.
• Must follow established IPAC, workplace safety, and privacy procedures.

Join us in advancing healthcare quality through meticulous data management, system optimization, and dedicated support for clinical excellence!

Pay: $30.19-$34.52 per hour

Expected hours: 37.5 per week

Work Location: In person