Clinical Receptionist

Rehab Hero is a multidisciplinary clinic with multiple locations in Markham, Richmond Hill and North York, focusing on Sports Rehabilitation. We are a full service clinic that offers Physiotherapy, Chiropractic, Massage Therapy, Fascial Stretch Therapy, Naturopathic Medicine, Rehab Coaching, Kinesiology, Athletic Therapy, Acupuncture, Laser Therapy, and Shockwave therapy.

For more information visit us at www.rehabhero.ca

We are looking for an energetic and outgoing Clinical Administrative Assistant to join our facility and growing clinical team at our North York and Markham locations.

Available shifts are Mondays to Fridays 8:30am - 2:30 pm, 2:30pm - 8:30pm and Sundays 9am-3pm.

The successful candidate will have excellent communication/interpersonal skills, strong exercise prescription knowledge, and be proficient in multi-tasking and working in a fast-paced clinical environment.

Duties & Responsibilities
● Patient check-in, scheduling appointments, responding to telephone & in-person inquiries
● Fax, photocopy, scanning as required
● Checking inventory of office and clinical supplies, when required
● Complete third party forms & letters when required
● Assist practitioner in maintaining records
● Providing support for effective functioning of the clinic, general office organization, management and administrative support
● Maintaining general cleanliness of clinic space
● Conducting phone calls for returning patients

We are looking for a motivated self-starter who is passionate about providing excellent customer service in the healthcare industry. A qualified candidate must possess:

● A recognized medical office administration program diploma, or equivalent work/education
experience
● Energetic, positive, friendly and outgoing
● Experience with Janeapp Online Platform and high level of computer proficiency
● Taking payment through various methods including direct billing with affiliated insurances
● Ability to work independently and take initiative. Able to analyze processes and workflows and identify issues and possible improvements
● Proficient computer and phone skills
● Multi-tasker, great organizational skills, detail-oriented, quick learner, and good memory
● Adaptable and able to anticipate changing workflow
● Punctual, reliable, and flexible
● Passion for health, wellness and helping others
● Able to work well in a team environment, able to learn well from others
● Strong interpersonal skills
● Ability to communicate in other languages a bonus

Experience is preferred but not required - paid training will be provided.

Please send your cover letter and resume, and we look forward to meeting you!

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Application question(s):

• Will you be willing to travel to both our Markham and North York locations?
• Do you have experience using the Janeapp Software?

Experience:

• clinic administrative: 1 year (required)

Work Location: In person