Clinical Research Coordinator

This position requires the candidate to have a high degree of proficiency in Mandarin, Cantonese or both languages (oral, comprehension, writing and reading) in order to perform the following tasks: Entry-level duties related to the support and coordination of clinical studies of participants with language difficulties enrolled within the UCSF Memory and Aging Center specifically within the Tee Lab.

• Coordination of one or more single or multi-site, active or follow-up trials
• Help prepare protocols for study initiation, design flow sheets, data forms and source documents, help recruit, enroll, register, schedule and retain study subjects
• Apply understanding of inclusion/exclusion eligibility criteria for protocols, record protocol specific treatments and assure collection and shipment of samples
• Assist research personnel to keep patients on study schedules; complete study forms to submit to sponsors
• Data: collect, enter and clean, maintain quality, assist w analysis and preparation of reports and tables

Required Qualifications

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities or equivalent combination of experience/training
• Native language abilities in Cantonese and/or Mandarin (expressive and receptive language as well as reading and writing) and English. This position will specifically reach out to Asian population in the Bay Area; therefore, a bilingual and bicultural candidate is required.
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population;
• Ability to establish cooperative working relationships with patients, co-workers, & physicians.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• Excellent analytical and problem-solving skills. Ability to establish cooperative working relationships with patients, co-workers, & physicians

Preferred Qualifications

• Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Preparation of reports and PowerPoints and compilation of data for presentation at meetings
• Experience with electronic medical records.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms
• Bachelor's Degree in relevant fields, and one or more years of recent, directly related work experience following degree completion, utilizing the techniques or methods required by the position; or an equivalent combination of education and experience.
• Experience in REDCap, Qualtrics, or other research software for data management; and experience in data management and data entry
• Experience working with patients or study subjects.
• Experience performing community outreach with Asian population.
• Bilingual (Mandarin-English) Medical Interpreter Certification.
• Knowledge or experience with basic clinical research techniques and methods, such as subject screening, consenting, and privacy practices (including CITI or similar certification); and knowledge of IRB procedures including study applications, renewals, and modifications
• Experience applying the following regulations and guidelines:
  • Good Clinical Practice Guidelines
  • Health Information and Accountability Act (HIPAA)
  • The Protection of Human Research Subjects
  • CHR regulations for recruitment and consent of research subjects
  • Effective Cash Handling Procedures
  • Environmental Health and Safety Training
  • Fire Safety Training