Clinical Scheduler

About MSWA MSWA is a leading Western Australian not-for-profit that has supported people living with neurological conditions and disability for more than 60 years. Through high-quality services, accommodation, therapy, and support, we empower people to achieve their goals and live as independently as possible.

Join a passionate, values-driven team dedicated to making a real difference every day.

Life without limits.

About The Role We are seeking an organised and proactive Clinical Scheduler to join our Clinical and Residential team.

As a Clinical Scheduler, you will be responsible for coordinating nursing visits and clinical services, ensuring our clients receive timely and high-quality care. You will work closely with nursing staff, clinical teams, clients, and stakeholders to manage schedules, maintain accurate records, support funding compliance, and ensure services are delivered efficiently and effectively.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for delivering exceptional customer service and administrative support.

Benefits

• Generous leave perks, salary packaging (up to $18,550)
• Retails discounts – Woolworths, JB Hi-Fi, Apple, MYER, Virgin Australia and more
• Health and wellbeing incentives, including an Employee Assistance Program and healthcare provider discounts
• Supportive team culture with a focus on collaboration and continuous improvement
• Flexible working arrangements such as a 9-day fortnight, work from home, and genuine work/life balance, work at other MSWA locations
• Access to pool vehicles (or mileage reimbursement)
• Ongoing professional development and career growth
• Additional leave benefits after a certain number of years of service, plus other leave entitlements

Key Responsibilities

• Coordinate and schedule nursing services based on client needs and staff availability
• Manage schedule changes, urgent requests, and cancellations
• Communicate appointment information and schedule updates to clients and stakeholders
• Monitor completion of nursing visits and clinical documentation
• Follow up outstanding documentation with nursing staff
• Maintain accurate client and service records within organisational systems
• Verify funding allocations and ensure services are scheduled correctly
• Monitor service utilisation and identify potential scheduling or funding issues
• Assist with reporting and data management activities
• Maintain compliance with organisational policies, funding requirements, and privacy legislation

Must-Haves

• Previous scheduling, rostering, administration, or coordination experience within healthcare, disability, aged care, or community services
• Strong organisational and time management skills
• Excellent communication and customer service skills
• Experience managing confidential information
• Proficiency in Microsoft Office and client management systems
• Ability to prioritise competing demands in a fast-paced environment
• NDIS Worker Screening Check (or willingness to obtain)
• NDIS Worker Orientation Module Certificate (or willingness to obtain)

Ready to Make a Difference? If you believe in life without limits and want to join a team that values safety, quality, and innovation, click apply now!

Apply now or for any questions email [email protected]