Clinical Support Assistant & Front Desk Support

We’re Growing! Join the Gulfside Chiropractic Team

Do you enjoy helping people, learning new things, and being part of a team that genuinely likes working together? Gulfside Chiropractic in Bonita Springs is looking for a Clinical Support Assistant & Front Desk Support team member.

We’re a growing practice with a collaborative, upbeat culture and a hands-on approach to patient care. This is a great fit for someone who enjoys variety: one moment you may be assisting our Lead Chiropractic Assistant and patients in the clinical area, and the next you may be greeting patients, answering phones, taking payments, or scheduling appointments. We’re looking for someone organized, dependable, versatile, and ready to jump in wherever needed.

Overview
We are seeking a dedicated Clinical Support Assistant & Front Desk Support to join our healthcare team. This role is vital in providing exceptional patient service, ensuring smooth office operations, and supporting clinical activities. The ideal candidate will have experience in a medical office setting and a passion for delivering compassionate patient care. This position offers an engaging environment where you will contribute to enhancing the overall patient experience while supporting clinical and administrative functions.

Duties

• Greet and assist patients during check-in and check-out processes, ensuring a welcoming and efficient experience
• Collect payments and process billing accurately in accordance with office procedures
• Schedule patient appointments, follow-up visits, and coordinate therapy sessions
• Perform patient intake procedures, including gathering necessary information and updating medical records
• Support clinical staff by learning and assisting with physical therapy modalities and advanced therapies as directed
• Maintain cleanliness and organization of the office and therapy rooms to uphold safety standards and a professional environment
• Assist with office upkeep, including cleaning and organizing supplies to ensure smooth daily operations
• Enhance the overall patient experience through friendly communication, responsiveness, and support throughout their visit

Experience

• Prior experience working in a medical or healthcare office setting is a plus
• Ability to deliver excellent patient service with professionalism and empathy
• Familiarity with medical office procedures such as scheduling, payment collection, and patient intake is highly desirable
• Strong organizational skills with attention to detail in managing appointments and maintaining records
• Ability to learn new clinical skills related to physical therapy modalities and advanced therapies
• Excellent communication skills to interact effectively with patients, staff, and healthcare providers

This position is a paid opportunity suitable for individuals eager to grow within a healthcare environment while providing exceptional support to patients and clinical staff.

Pay: $16.00 - $19.00 per hour

Expected hours: 25.0 – 39.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid time off

Work Location: In person