Clinical Support Assistant

Job Summary

Atlanta Center for Medicine is seeking a dependable, compassionate, and detail-oriented Clinical Support Assistant to help healthcare professionals with daily clinical and administrative operations. This role supports patient flow, examination room preparation, medical documentation, appointment coordination, and general patient assistance to help maintain an organized and welcoming healthcare environment.

Responsibilities

• Welcome patients and provide courteous, professional assistance.
• Assist with patient check-in, registration, and routine intake procedures.
• Prepare examination rooms and ensure necessary supplies are available.
• Assist clinical staff with routine patient care tasks as directed and within the scope of training.
• Measure and document vital signs when trained and authorized.
• Update patient information and maintain accurate electronic health records.
• Organize medical forms, reports, and other clinical documentation.
• Help coordinate appointments, follow-up visits, and referrals.
• Answer general patient questions and direct clinical questions to qualified healthcare professionals.
• Communicate patient needs and relevant information to nurses, physicians, and other team members.
• Clean, organize, and restock examination rooms according to established procedures.
• Follow infection prevention, sanitation, and workplace safety guidelines.
• Maintain patient confidentiality and handle medical information responsibly.
• Monitor clinical supplies and report shortages to the appropriate staff.
• Assist with routine administrative duties, including phone calls and paperwork.
• Help maintain an orderly patient care environment and efficient clinic workflow.
• Follow established clinical procedures and organizational policies.
• Perform other clinical and administrative support duties as assigned.

Qualifications

• Previous clinical support, medical office, healthcare, or patient service experience is preferred but not required.
• Relevant healthcare training or certification is an advantage.
• Basic knowledge of medical terminology and clinical procedures is helpful.
• Strong communication and interpersonal skills.
• Compassionate, respectful, and patient-focused attitude.
• Good organizational skills and attention to detail.
• Ability to maintain accurate documentation and protect confidential information.
• Basic computer skills and willingness to learn electronic health record systems.
• Ability to follow instructions, safety protocols, and established procedures.
• Reliable, punctual, and able to work effectively with a healthcare team.
• Ability to remain professional in a busy clinical environment.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and professional development opportunities.
• Supportive and collaborative work environment.
• Opportunities to develop clinical support and administrative skills.
• Opportunities for professional growth and advancement.
• Practical experience in healthcare and patient support operations.

About Atlanta Center for Medicine

Atlanta Center for Medicine is presented here as a healthcare setting where clinical and administrative team members work together to support patient care and daily medical operations. The Clinical Support Assistant helps maintain organized workflows, prepared clinical spaces, and a positive patient experience.

Pay: $21.29 - $22.74 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person