Clinical Support Worker

Job Title:

Clinical Support Worker - Casual includes weekdays and weekends

Reports to:

Clinical Manager

Affiliation:

Union – OPSEU

Reviewed:

October 5th, 2026

Job Summary

JOB OPPORTUNITY

Date Posted: October 5th, 2026

Expiry Date: untill filled

Job Number: OPSEU-05-2026

Department: Clinical Services

Position: Clinical Support Worker

Status: Casual

Salary Range: $27.43 - $32.61 per hour

Union: OPSEU

JOB SUMMARY

The Ottawa Fertility Centre (OFC) is a state-of-the-art fertility treatment centre providing comprehensive diagnostic and treatment services to patients throughout Eastern Ontario. Accredited by Accreditation Canada, OFC is committed to excellence, innovation, patient-centred care, and continuous quality improvement.

As a key role within a multidisciplinary team, this position assumes responsibility for providing assistance within the procedure room, directly assisting staff members while using sterile technique. He/she will also assume responsibility for changing over/cleaning rooms between procedures, stock and order for procedure/recovery room supplies, providing addition cleaning/decontaminating services for the clinic, and eventual duties of sterilization of equipment and possible autoclaving functions. This new staff member will ensure strict adherence to infection control and quality assurance standards.  He/she will perform a variety of activities within the clinical and procedural setting that maintain cleanliness, sterility, and patient safety. Within the Out of Hospital Premises, the incumbent will work within the clinic’s policy and procedures and work as part of the clinical team.

Key Responsibilities:

• Assist during medical procedures by:
• Assist during medical procedures, provision of required instruments and supplies during procedures;
• Assisting doctor with all procedures and management of follicle tube during Oocyte Pick Up (OPU).
• Prepare procedure rooms and ensure cleanliness of the clinical areas by:
• Set-up of procedure room trays and supplies;
• Open, maintain and monitor sterile fields;
• Turn over rooms between patients in procedure room in a timely manner;
• Provide cleaning/disinfection of procedure room surfaces, medical equipment and floors
• Addition cleaning/disinfection of other clinical areas;
• Work within principles of microbiology, infection control, instrument preparation, packaging and sterilization;
• Cleaning/disinfection of clinical instrumentation;
• Ultrasound probe reprocessing;
• Stocking & organization of procedure/recovery room trays & supplies by:
• Maintaining an inventory of procedure/recovery room for ordering supplies;
• Stocking exam and consult rooms with required patient teaching supplies;
• Performing other duties as required
• Performs work in accordance with relevant provincial and federal legislation (Ontario Health and Safety Act, Employment Standards Act, Ontario Human Rights Code, AODA, etc.) and participates in any training when required.
• Follows Standard Operational Procedures (SOPs) and the Policies and Procedures at OFC.
• Safeguards all confidential information obtained and/or used during the course of work and takes reasonable precautions to protect the privacy of clients, co-workers, physicians, and management.

Physical and Mental Demands

• Ability to sit and stand for long periods of time at a desk
• Ability to focus on the task at hand with strong attention to detail
• Typing and screen time for periods of time
• Maximum of lifting 15 lbs. on the rare occasion
• Mental stamina to analyze, create and ensure accuracy of documents and data entry
• solution focused conversations to appropriately deal with the situation in a professional manner

Qualifications and Experience

• At least one of the following extra credentialing or certification: Orderly/OR attendant, OR assist/scrub, personal support worker, sterile supply processing, medical technician, infection prevention and control, health and safety, or quality control.
• Previous experience as an unregulated healthcare professional
• Oral, written and reading comprehension in both English and French is considered an asset

Knowledge, Skills and Abilities

• Strong working knowledge of MS Office applications (Word, Excel, PowerPoint, and Outlook)
• General understanding of assisted reproductive technologies
• Knowledge of surgical and medical terminology
• Ability to work with a team and independently
• Ability to multitask and meet multiple deadlines
• Keen attention to detail and accuracy
• Ability to analyse and interpret data accurately
• Strong interpersonal and communication skills
• Highly organized and efficient
• Ability to work in a fast-paced environment

RESPONSIBILITIES AND DUTIES

Please submit your letter of application and up-to-date resume quoting Job Number OPSEU-05-2026 no later than October 30th 2026 to:

Donna-May Nielson, Human Resources Manager
[email protected]

Pay: From $27.43 per hour

Benefits:

• Company events
• On-site parking

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person