Clinical Team Administrator - Initial Response Service

Are you able to work autonomously but also integrate as part of a team? Are you committed to taking pride in your work? Would you enjoy working in an inpatient environment?

We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Clinical Team Administrator to support our newly developing Initial Response Service. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.

Effective team work skills and a commitment to the provision of a positive service user experience across an inpatient setting is essential.

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

• Working hours will be flexible over 37.5 hours, 7 day week, Monday to Sunday, however part time hours would be considered. No nights required but some unsocial and weekend working may be required.
• The position is based at County Hall, Norwich where ample on-site parking is available.
• Occasional travel may be required and flexibility essential.

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The primary responsibilities of the role involve receiving and processing new referrals in line with the policy and delivering general administrative support.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience.

Full administration experience will be essential for this role The post holder will also be expected to attend meetings as required, take minutes to a high standard and follow up on any actions as necessary.

You will be joining a dedicated friendly team. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo and ESR would be an advantage but is not essential as full training will be provided. Diary management and the ability to support senior colleagues are also essential.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

This could be your first step in developing a career with the NHS; we are passionate about Continuous Personal Development (CPD) and encourage staff to progress within their chosen career pathway. We offer a range of qualifications, on the job learning and training that could support your future aspirations.

For further details / informal visits contact: Name: Emily Keates Job title: Operational Manager Email address: [email protected]