Clinical Team Supervisor

BASIC FUNCTION:  To supervise the clinical team to assist Physicians with assigned responsibilities and provide an appropriate medical environment to assure high quality care. Has access to patient’s charts to perform job functions listed below. 

PRIMARY RESPONSIBILITES:

• Supervises Nursing team

• Department workflows and daily operations

• Policies and Protocols – implement, create and update annually

• Order Set Management

• Compliance: OSHA, Employee Health Incidents/ BWC, Medication Control, OARRS updates, State reporting, clinical licenses, CPR compliance, etc.

• Quality: Clinical Auditing (monthly), create and implements quality metrics for departments/ individuals

• Clinical Office Licenses- TDDD

• HR: performance reviews, corrective actions, scheduling, manages PTO requests, timecards, interviews, training, updating job descriptions, ensures queues are covered, customer service calls, clinical patient complaints etc.

• Medical Supply/ Medication cost control and inventory system implementation and management at multiple locations

• Willingness to Obtain MS certification for clinical oversight and assists with patient education and engagement

• MIPS and other Quality reporting

SKILLS: Verbal CommunicationWritten CommunicationTechnical CommunicationCustomer RelationsCustomer ServiceDiplomacyFilingMath AptitudeStrong LeadershipMultitaskOrganizationPlanningProfessionalismProjectPresentationReadingTime ManagementComputer Literacy

EDUCATION/TRAINING: LPN Licensure or higher                                  EKG/Blood Draw/Injections 

EXPERIENCE: Prior medical office management experience required