Clinical Unit Assistant

About the Role

SCR is seeking casual, part-time and full-time Clinical Unit Assistant's to support the day-to-day operations of our clinical research unit. This is a hands-on, people-focused role that plays an important part in the delivery of safe, efficient, and high-quality clinical trials.

Working closely with nurses, investigators, and research staff, you will assist with participant visits, clinical unit operations, and study support activities - helping to ensure a professional, welcoming, and fully compliant environment for participants, sponsors, and staff.

This role is ideal for someone with a strong interest in healthcare or clinical research who is organised, reliable, and committed to patient care and quality.

Key Responsibilities

Clinical Trial & Participant Support

• Welcome, escort, and assist clinical trial participants, ensuring comfort, dignity, and privacy

• Provide non-clinical support during participant visits (e.g. patient flow, forms, documentation)

• Provide basic clinical support during visits, including:

  • Height and weight
  • Vital signs
  • Urinalysis
  • Venipuncture (if trained)

• Assist with appointment scheduling and visit coordination

• Set up and pack down consultation and treatment rooms

• Maintain room readiness, cleanliness, and adequate stock levels

• Monitor and order consumables and clinical supplies

Documentation & Data Support

• Maintain accurate clinical and administrative records in line with SCR SOPs
• Apply Good Documentation Practice and ALCOA++ principles
• Assist with data entry and system updates
• Support preparation of study documentation and reports

Quality, Compliance & Safety

• Adhere to Good Clinical Practice (GCP), SCR SOPs, and regulatory requirements
• Maintain strict participant confidentiality and privacy
• Report hazards, incidents, or protocol deviations promptly
• Support infection control, workplace health and safety, and emergency procedures

Teamwork & Communication

• Work collaboratively with clinical and research teams
• Maintain training records and complete required study and role-based training
• Participate in staff meetings, briefings, and continuous improvement activities
• Communicate professionally with participants, colleagues, sponsors, and visitors

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About You

You are a reliable and organised team player who values patient care and quality outcomes. You bring a professional approach, strong attention to detail, and the ability to adapt in a fast-paced clinical environment.

Essential Skills & Attributes

• Strong commitment to patient safety and service excellence
• High attention to detail and ability to follow protocols
• Excellent interpersonal and communication skills
• Well organised, dependable, and adaptable
• Professional presentation and behaviour

Technical Skills

• Basic Microsoft Office skills (Word, Excel, Outlook)
• Accurate data entry skills (training provided for research systems)
• Understanding of patient confidentiality and privacy requirements

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Desirable Qualifications & Experience

• Certificate III or IV in Health Services Assistance, Business Administration, or similar
• Medical or Nursing student (or equivalent experience)
• Previous experience in healthcare, hospital, or clinical trial support roles
• Knowledge of clinical research, GCP, or willingness to learn
• Current First Aid Certificate
• Venipuncture skills

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Why Join SCR?

• Opportunity to work in a world-class clinical research environment
• Meaningful role supporting clinical trials that improve patient outcomes
• Supportive, professional, and collaborative team culture
• Training and development within clinical research