Closing Assistant (In-Office)

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About the opportunity

The Closing Assistant sits at the center of all the action while being responsible for delivering a world class experience to every Homeward customer and agent that includes an on-time closing. 

As part of the team, you’ll be responsible for assisting Closing Coordinators in driving each transaction through to completion. The role will include collaboration with internal Closing Coordinators and title companies.

Note:  This is an in-person position, located in our downtown, Austin, TX office 5 days a week.

Responsibilities include

• Print, sign, get notarized, scan, and log Seller documents for Homeward Closings
• Follow up with title company parties for trailing documents post-closing
• Maintain accurate data related to closing dates, contact information, and partner updates
• Attend meetings with closing partners to keep our businesses aligned and informed
• Assist closing coordination team in other projects and tasks to help provide a great experience

Qualifications

• Licensed Notary
• 1+ years real estate experience in an administrative function
• Exceptional organizational skills
• Impeccable written and verbal communication skills
• Strong time-management and project management skills
• An ability to remain focused and execute under pressure of deadlines and multitasking
• An intrinsic desire to serve customers and provide a delightful, seamless experience
• The drive to be apart of innovation and a growing team

Compensation:

• Hourly rate:  $21
• Annual performance bonus eligibility.
• Meaningful equity grant – stock options with real upside potential.

Benefits:

• Comprehensive medical, dental, vision, and life insurance coverage – with company contributions towards premiums.
• Meaningful time off – 20 days of paid vacation, 5 sick days, 12 company holidays, and 2 floating holidays.
• Generous paid parental leave of up to 13 weeks.
• 401(k) with employer contribution match.
• Remote-first work environment (our headquarters are in Austin, TX).
• Collaborative, low-ego team that values intellectual curiosity and continuous improvement.
• See more about how Homeward takes care of our team here.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.