Click here for the full job description or to apply – Health Care Assistant Job

Main duties of the job

Maintain high standards that reflect best practice guidelines, organisational policies, and hospice values.

Actively encourage a family atmosphere within the hospice.

Ensure good time management and punctuality and maintain a professional appearance at all times. Conduct yourself at all times in a professional manner.

Adhere to Zoes Place policies and procedures, guidelines and standards at all times and promote these to others.

Ensure that all patient notes are accurate and thorough in accordance with professional and organisational standards

Attend and participate in an annual appraisal and regular reviews of performance and objectives, identifying gaps in knowledge and skills and developing a plan to enhance service and self development.

Encourage and promote the philosophy of Zoes Place and present a good public image.

Due to the wide range of health needs of the children, the health care assistant will be trained to competently and confidently carry out clinical skills to ensure the babies and children are safe and comfortable.

Co-operate with all staff in maintaining good relationships with outside agencies in order to uphold the Charity’s image and win increased support for our work.

Report any incidents and accidents to the Nurse in charge in a timely manner and ensure that they are recorded in the appropriate documentation.

Promote and maintain dignity, privacy and confidentiality at all times.

Other Duties & Skills Required

• Demonstrate professionalism, good time management and punctuality at all times.

Qualifications

Essential

• NVQ level 2/Care Certificate

Experience

Essential

• Experience working as a HCA or in a school, nursery, healthcare environment

Desirable

• Experience of working with children and families with complex needs and life limiting illnesses.

About us

Zoes Place Baby Hospice is nurse-led, providing 24-hour short breaks and end of life support for babies and children up to the age of six (extended to age 8 years as needed) who have life-limiting and life-threatening complex needs.

Closing Date: 11 September 2026

Hours: Full time

Salary: £24,978 to £28,171 a year

Based at: Zoe’s Place Baby Hospice Coventry

Responsible to: Head of Care