Closing Manager

Job Description – Closing Manager

Position: Closing Manager
Industry: Real Estate
Location: Mumbai
Department: Sales

Key Responsibilities

• Handle and manage qualified real estate leads from initial contact to final closure.
• Call leads, understand their requirements, budget, location preferences, and investment objectives.
• Conduct regular follow-ups through calls and WhatsApp to maintain lead engagement.
• Explain project details, pricing, payment plans, offers, and other relevant information to prospective clients.
• Schedule and coordinate site visits with interested prospects.
• Convert site visits and qualified leads into successful bookings and sales closures.
• Handle customer queries, objections, negotiations, and concerns effectively.
• Maintain accurate records of leads, follow-ups, site visits, and closures in the CRM/lead tracker.
• Coordinate with the pre-sales, site, documentation, and management teams to ensure smooth closure.
• Achieve monthly sales and revenue targets assigned by management.
• Track lead quality and provide feedback to the sourcing/marketing team to improve lead generation.
• Maintain strong relationships with prospects throughout the sales cycle until booking and documentation.

Requirements

• 2–5 years of experience in Real Estate Sales / Closing / Property Sales.
• Strong communication and negotiation skills.
• Proven experience in handling leads and converting them into sales.
• Target-oriented and confident in closing deals.
• Good knowledge of the Mumbai real estate market will be an advantage.
• Ability to handle multiple leads and follow-ups efficiently.
• Proficiency in CRM, Excel, and basic reporting.

Key Performance Indicators (KPIs)

• Lead-to-call conversion
• Call-to-site-visit conversion
• Site-visit-to-booking conversion
• Monthly closures and revenue
• Follow-up efficiency
• Lead response time
• Customer satisfaction

Pay: ₹20,672.69 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Application Question(s):

• have you done closing ?
• How many years of experience do you have ?
• What is your current salary ?
• Are you comfortable working on sunday and off will be on monday ?

Work Location: In person