Closing Manager

AURA REALTORSJob Description – Closing Manager

Department: Sales / Closing
Location: Navi Mumbai
Employment Type: Full-Time
Experience: 3–7 Years in Real Estate Sales / Closings

About Aura Realtors

Aura Realtors is a real estate organization focused on delivering quality property solutions and building strong customer relationships. We are looking for a result-oriented Closing Manager who can drive conversions, manage the closing team, and achieve booking and revenue targets.

Key Responsibilities

1. Sales Closing & Revenue Generation

• Drive property bookings and achieve monthly and quarterly sales targets.
• Convert qualified leads and site visits into successful bookings.
• Handle high-value clients, negotiations, and deal closures.
• Follow up with prospective customers until booking confirmation and payment completion.
• Maintain a strong pipeline of potential buyers and monitor conversion ratios.

2. Team Management

• Lead, manage, and motivate the closing team to achieve individual and team targets.
• Allocate leads and monitor follow-up activities and sales performance.
• Conduct daily sales review meetings and provide guidance to team members.
• Train team members in negotiation, objection handling, and closing techniques.
• Monitor attendance, productivity, and target achievement.

3. Customer Relationship Management

• Understand customer requirements, budgets, and property preferences.
• Address customer objections, pricing concerns, and booking-related queries.
• Coordinate with Presales, Sourcing, CRM, and Site teams for smooth customer handling.
• Ensure timely follow-ups, professional communication, and a positive customer experience.

4. Reporting & CRM Management

• Ensure all leads, calls, site visits, follow-ups, and bookings are updated in the CRM.
• Prepare daily, weekly, and monthly performance reports.
• Track lead-to-visit, visit-to-booking, and overall conversion ratios.
• Submit regular sales updates and target achievement reports to management.

5. Booking & Payment Coordination

• Coordinate with the CRM and accounts teams for booking documentation and payment follow-ups.
• Ensure booking forms and customer details are complete and accurate.
• Monitor initial payment collection and coordinate outstanding payment follow-ups.
• Ensure compliance with company sales processes and approved pricing policies.

Required Skills

• Strong sales closing, negotiation, and objection-handling skills.
• Proven ability to manage a team and achieve sales targets.
• Excellent communication, interpersonal, and customer-handling skills.
• Strong follow-up, reporting, and CRM management capabilities.
• Ability to work under pressure and meet monthly targets.
• Good knowledge of the Navi Mumbai real estate market is preferred.

Eligibility Criteria

• Graduate in any discipline; a business or sales qualification is an advantage.
• 3–7 years of relevant real estate sales experience.
• Prior experience in property closures, residential projects, or channel sales is preferred.
• Experience managing a closing team will be an added advantage.

Performance Expectations

• Achievement of monthly booking and revenue targets.
• Improvement in lead-to-booking conversion ratios.
• Consistent follow-up and effective lead management.
• Strong team productivity and target achievement.
• Accurate CRM updates and timely management reporting.

How to Apply

Interested candidates can share their updated resume with the HR team at [email protected].

Grow your career with Aura Realtors.

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person