Closing manager( real state)

Responsibilities

Leading the Closing Process

Oversee all closing activities from negotiated deals to final client handover.

Coordinate with sales teams, brokers, and channel partners to convert leads into confirmed bookings.

Ensure accurate and timely preparation of documentation, including booking forms, cost sheets, contracts, and payment schedules.

Liaise with finance, legal, and CRM teams to facilitate loan disbursements, payment processing, and client documentation.

Client Engagement & Relationship Management

Serve as the primary point of contact for buyers during the closing phase, addressing their questions, concerns, and administrative needs. Expertia

Conduct site walkthroughs, present project USPs, pricing, payment plans, and terms with clarity and conviction.

Negotiate terms and resolve objections to ensure optimal deal closure while safeguarding company margins.

Maintain long-term relationships post-closing for referrals, future phases, or resale support.

Team Leadership & Coordination

Supervise, mentor, and manage a team of closers, ensuring they follow best practices, maintain high conversion rates, and meet KPIs.

Train the closure team regularly on negotiation techniques, objection handling, and product updates.

Report daily, weekly, and monthly closure metrics (walk-ins, conversion %, turnaround times) to senior management / site head.

Documentation & Legal Compliance

Oversee the preparation and verification of all legal contracts, agreements, and transactional documents.

Ensure compliance with applicable regulations, including RERA guidelines.

Coordinate with external legal counsel, title companies, banks, and other stakeholders to ensure that closings proceed without legal or procedural delays.

Process Improvement & Quality Assurance

Identify risks or bottlenecks in the closing process; proactively propose and implement improvements.

Conduct final reviews of closing documents to ensure accuracy, completeness, and adherence to company policies and regulatory norms.

Manage post-closing activities like documentation recording, disbursements, and client handovers.

Collaboration & Reporting

Work closely with sales, legal, finance, operations, and customer-relationship teams to ensure alignment and smooth handovers.

Prepare and present closing forecasts, pipeline status, risk assessments, and post-closing summaries to senior leadership.

Key Qualifications & Skills

Experience: Minimum 5 years in real estate closing/sales roles with real estate developers, preferably with experience in luxury or high-rise residential projects.

Education: Bachelor’s degree in any field. MBA preferred (optional but a plus).

Technical Knowledge: Strong understanding of real estate transaction documentation, title work, loan processing, and regulatory compliance (e.g., RERA)

Negotiation & Sales Skills: Excellent negotiation skills; ability to close complex, high-value deals.

Communication Skills: Outstanding verbal and written communication; ability to present to high-net-worth clients confidently.

Leadership & Team Management: Proven track record managing closure teams; training and mentoring experience.

Analytical & Process-Oriented: Detail-oriented with strong organizational skills; able to spot transactional risks and mitigate them.

Interpersonal Skills: High emotional intelligence, customer-centric, ability to build trust and nurture long-term relationships.

Tools: Proficiency in MS Office (Excel, PowerPoint), CRM tools, and real estate sales platforms.

What We Offer

Competitive compensation (base + performance bonus) aligned with luxury market standards.

Opportunity to work on a landmark, flagship high-rise project in Thane.

High-growth role with scope for leadership and expansion as the project progresses.

Close collaboration with senior leadership, legal, and operations teams.

Employee benefits: Health insurance, professional development opportunities, etc.

Pay: ₹20,000.00 - ₹68,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person