Closing shift lead

Job Overview

We are seeking an energetic and detail-oriented Closing Shift Lead to oversee the final operations of our restaurant during evening hours. In this pivotal role, you will ensure smooth closing procedures, uphold food safety standards, manage team performance, and deliver exceptional customer service. As a leader on the closing shift, you will be responsible for maintaining operational excellence, supervising staff, and safeguarding assets to guarantee a successful end-of-day process. This position offers an exciting opportunity for experienced managers with a passion for hospitality and food service management to make a significant impact in a dynamic environment.

Duties

• Lead and supervise the closing team to ensure all restaurant operations are completed efficiently and accurately.
• Oversee food preparation, cooking, and food handling processes to maintain high-quality standards and compliance with food safety regulations.
• Manage POS systems such as Aloha POS and Micros POS for cash handling, order processing, and sales reconciliation.
• Conduct inventory control by monitoring stock levels, placing orders, and minimizing waste to optimize profitability.
• Ensure all food safety protocols are followed diligently, including proper sanitation, storage, and temperature controls.
• Train staff on shift responsibilities, customer service excellence, food production techniques, and safety procedures.
• Handle cash register reconciliations, deposit preparations, and shift reports to ensure accuracy at day’s end.
• Support kitchen management by supervising food production processes and maintaining cleanliness standards.
• Assist with interviewing potential team members and participating in staff training & development initiatives.
• Analyze profit and loss reports to identify opportunities for operational improvements and cost savings.
• Enforce hospitality standards by delivering outstanding customer service and resolving guest concerns promptly.

Qualifications

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food handling.
• Previous supervisory or managerial experience in restaurant management or hospitality management roles.
• Familiarity with POS systems such as Aloha POS or Micros POS for transactions and reporting.
• Knowledge of inventory control practices, food safety management, and kitchen operations.
• Strong leadership skills with the ability to motivate and train team members effectively.
• Excellent communication skills suited for managerial communication and team leadership.
• Basic math skills for cash handling, order accuracy, and financial analysis.
• Experience managing hospitality teams in casual dining or fine dining settings is highly desirable.
• Ability to work efficiently during evening hours with flexibility for shift management responsibilities.
• Demonstrated ability to handle stressful situations calmly while maintaining high standards of customer service.

Join us as a Closing Shift Lead if you’re passionate about delivering exceptional dining experiences while leading a dedicated team through successful night-time operations!

Pay: $11.00 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person