Closing/Disbursement Analyst (Semi Voice)

Location: Work from Home

Shifts: Night Shifts

• Role and Responsibilities Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information
• Responsible for collaborating with onshore stakeholders via email and phone calls
• Responsible for scheduling and expediting site inspections with inspectors across the United States
• Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties
• Responsible for obtaining pending documents and/or information and updating the system with the information provided by the lenders, contractors, and field inspectors
• Responsible for communicating with the clients through email Follow schedule adherence Obtain a quality score of 98.5% or above

Qualifications

• Any graduation
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have the ability to read and respond to the clients emails following effective business email writing etiquettes
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail
• Must have minimum 30 wpm speed with the ability to talk over the phone