Cloud & Edge Infrastructure Engineer

Company Description

PT Mitra Solusi Telematika (MST) has over 25 years of experience in the Information Technology sector, providing tailored IT solutions to align with clients’ business goals. Leveraging extensive expertise, MST enables businesses to optimize efficiency and enhance customer acquisition and retention through integrated systems. Committed to delivering high-quality services, MST stands as a trusted partner for businesses seeking innovative and effective IT solutions.

Role Description

This is a fulltime role for a Cloud & Edge Infrastructure Engineer, based on-site in Cilandak. The engineer will be responsible for designing, implementing, managing, and optimizing Cloud & Edge Infrastructure to support business operations and customer services. This role involves technical execution, cross‑team collaboration, vendor coordination, and ensuring that the infrastructure remains secure, reliable, and high-performing.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
• Strong understanding of Cloud & Edge Infrastructure protocols (TCP/IP, DNS, DHCP, VLAN, etc.).
• Hands-on experience with network hardware (routers, switches, firewalls).
• Proven skills in infrastructure design, implementation, and troubleshooting.
• Knowledge of network security tools (firewall, VPN, IDS/IPS).
• Familiarity with monitoring tools for performance analysis.
• Strong analytical, problem-solving, and communication skills.
• Relevant certifications (CCNA, Aruba, Fortigate, CompTIA Network+, etc.) are a plus.

Job Descriptions:

• Designing and implementing Cloud & Edge Infrastructure solutions.
• Deploying, configuring, and managing devices such as servers, routers, switches, APs, and edge equipment.
• Providing installation, troubleshooting, and technical support (on-site & remote).
• Executing pre-deployment activities (PoC, assessments, etc.).
• Coordinating with vendors and third parties, including RMA and Connectivity Services.
• Monitoring infrastructure performance, traffic, and security — responding to incidents as needed.
• Optimizing infrastructure for improved reliability, performance, and scalability.
• Maintaining comprehensive documentation (SID, topology, configurations, procedures).
• Collaborating with internal teams (Service Management, SysAdmin, Cybersecurity).
• Preparing reports and updating incident tickets via JARVIS – ServiceNow