Cloud & Platform Operations Engineer

Want to know how a leading workplace experience and facility management company is powered by technology?🚀

At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our ISS A/S operations across Cleaning, Workplace, Food and Technical Services.

With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.

Location: Mexico

The Job Role as Cloud Operations Engineer:

Cloud Operations Engineer will manage and optimize an organization's cloud infrastructure, ensuring it is secure, scalable, reliable, and cost-effective. Will contribute to continuous improvements by automating operations, monitoring performance and handling incident response. Will support Company’s transformation by facilitating seamless cloud transitions for applications and services often using tools for Infrastructure as a Code managing deployment.

What you’ll do:

• Assist cloud migration initiatives towards Azure IaaS or PaaS.
• Handle cloud infrastructure related incidents and service requests.
• Monitor cloud infrastructure for the best performance and efficiency.
• Participate in cloud Projects, to contribute to their activities from its design phase, ending with operational readiness checks.
• Be part of hosted applications Lifecycle management process.

Key qualifications:

• Strong skills in Azure cloud platform, 5+ years hands-on admin or deployment experience. AZ-104 certification as a plus.
• Solid knowledge and understanding of IaC framework (Terraform or Bicep).
• Understanding of core networking concepts like DNS, NSG, vNets.
• Some experience with scripting in PowerShell or Bash.
• Containerization / AKS knowledge will be a strong advantage.
• Experience in administration of Windows/Linux is a plus

Personal skills:

• Problem-solving skills to break down complex issues into manageable items.
• Collaboration and Teamwork qualities.
• Creativity and accountability for given assignment.
• Learning mindset to be ready to follow-up with the newest trends and technologies

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.