Cloud & System Engineer

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, with 150 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player.

Itsme is looking for a Cloud & System Engineer to join the team, to help implement new features while ensuring meticulous attention to detail and maintaining itsme's stability. The position is one with a focus on everything involving data. Backend databases of different flavours, with a focus on helping dev teams design and run performant systems, and setting up and maintaining a datalake platform, to enable our BI team to gain usefull insights. Maintaining operational efficiency and stability is paramount to the team's objectives. That's why monitoring systems and processes is crucial to address any issues directly. Collaboration with developers to implement new features is also an important aspect of the feature, ensuring that updates are seamlessly integrated into existing infrastructure. The successful candidate plays a crucial role in Itsme's national and international expansion and contributes to its continued growth and success within the digital identity sphere.

What your job looks like

• Assist developers with database setups and structure to maintain the integrity, performance, and efficiency of the systems;

• Troubleshoot database performance issues, and define both short and long term actions to fix structural issues

• Setup and maintain a new data platform based on databricks

• Automating deployment, scaling, and management of the containerized applications in a public cloud environment (e.g., setting up new infrastructure components with terraform and automated pipelines)

• Implementation/configuration of security standards (e.g., NIST, OWASP);

• Manage problems and (security) incidents (e.g. increased error rates in the itsme components, etc.):

• Identifying the root causes of problems (i.e. root cause analysis at every level of the solution (application, network, infrastructure, storage)

• Increase database/datalake knowledge in the team in general to make sure everybody in the team has the basic skills needed to troubleshoot database related incidents

• Automate repetitive tasks that are performed manually.

• You take ownership of your projects, reach out to your colleagues and can act as a go-to person;

• You have an open and flexible mindset; You can easily adapt to changing contexts;

• You have an automation mindset and are used to managing infrastructure as code.

• You are a critical thinker and think about what the best solution is when you are asked to perform a task.

• You are a team player who shares his/her knowledge and likes to celebrate joint achievements;

• You are service- and customer-oriented;

• You have strong SQL skills (query optimization, schema design, troubleshooting)

• You have experience with MySQL administration specific on replication setups

• You have a working knowledge of apache spark and pyspark for distributed data processing

• Experience with azure synapse

• Experience with databricks (workspace administration, cluster management, job orchestration)

• Familiarity with noSQL DB’s like MongoDB

• Knowledge of Redis or alternatives

• Experience with Kubernetes based cloud environments (compute, networking, iam, storage)

• Knowledge of infrastructure-as-code software (e.g. terraform)

• Plus: Knowledge of scripting languages: python, golang, ...

• Plus: experience with Grafana observability stack

• Plus: experience with github actions pipelines

• You are fluent in English, and in Dutch or French.

What we offer

• Being welcomed by an informal, enthusiastic, and ambitious team that is revolutionising how we safely manage our digital identity, in Belgium & beyond.
• Offices within walking distance from Brussels Central Station, with the possibility to work remotely 3 days a week.
• A contract of indefinite duration, with an attractive compensation package.
• An environment where we care a lot about our core values:
  • Impact: Lead by example and create positive influence.
  • Resourcefulness: Connect, mobilise, and collaborate across ecosystems.
  • Curiosity: Explore, learn, and challenge the status quo.
  • Scale: Build strong foundations for sustainable growth.
  • Humble: Respect, listen, and embrace feedback for growth.