Cloud Architect

Company: NiCE

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Business Type: Enterprise

Company Type: Product & Service

Business Model: B2B

Funding Stage: IPO/Public

Industry: Software Development

Salary Range: ₹ 20-40 Lacs PA

Job Description At NiCE , we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

How Will You Make an Impact?

• Cloud Architecture & Design: Define the target architecture for AWS environments across multiple accounts and regions, covering landing zones, networking, identity, compute, storage and data services. Produce clear architecture documents, decision records and diagrams.
• Resilience & Disaster Recovery: Design high-availability and disaster recovery solutions, set RTO and RPO targets with stakeholders, and lead failover design and testing.
• Kubernetes Platform Architecture: Own the architecture of large-scale Amazon EKS platforms, including cluster topology, networking (VPC CNI and IP planning), storage, upgrade strategy, scaling and workload isolation.
• Infrastructure as Code Strategy: Set standards for Terraform module design, state management, environment promotion and drift control, and ensure infrastructure is repeatable, reviewable and auditable.
• Automation & Configuration Management: Define automation patterns using Ansible, Helm and Python to remove manual work, and guide teams in building them.
• Security & Compliance by Design: Embed security into architecture and pipelines: least-privilege IAM, network segmentation, encryption, secrets management, and compliance with industry standards and customer requirements.
• Cost Optimization (FinOps): Architect cost visibility and optimization into the platform through tagging standards, right-sizing, storage tiering and lifecycle policies, and automated detection and remediation of waste.
• Monitoring & Observability: Define the monitoring, logging and alerting architecture so that issues are detected early and incident response is fast and consistent.
• Migration & Modernization: Lead the design and execution approach for cloud migrations and platform modernization, including cutover planning, validation and rollback.
• Technical Leadership & Mentoring: Review designs and changes, resolve complex high-impact technical issues, and mentor engineers. Partner with development, professional services, security and operations teams to turn requirements into working solutions.
• Change Discipline: Reinforce safe change practices, such as IaC plan reviews and change advisory processes, so production changes are controlled and auditable.
• Emerging Technology: Evaluate new AWS services and tools, including automation and AI-assisted operations, and lead their adoption where they add value.

Have You Got What It Takes? Required

• 12+ years of experience in cloud, infrastructure or DevOps engineering, including at least 4 years in an architect or technical lead role designing large-scale AWS environments.
• Deep, production-level expertise in AWS: networking (VPC, Transit Gateway, PrivateLink, VPN, Route 53, load balancing), IAM and security, compute, storage, databases, and organization-level governance across many accounts and regions.
• Strong experience architecting and operating Kubernetes at scale, preferably Amazon EKS, including Helm-based deployments, upgrades and troubleshooting.
• Proven track record designing Terraform-based infrastructure, including reusable module design and managing large multi-account, multi-region estates.
• Hands-on experience with Ansible for configuration and application deployment.
• Strong Python skills (6+ years) for automation and tooling.
• Experience designing disaster recovery and high-availability solutions, and defining RTO and RPO targets.
• Strong knowledge of monitoring, logging and alerting platforms and practices.
• Strong Linux/Unix administration and network troubleshooting skills.
• Experience with cloud cost management and optimization.
• Ability to communicate architecture clearly to technical and non-technical audiences, and to influence without direct authority.
• Ability to work effectively with distributed teams across regions and in a fast-moving, high-pressure environment.

About NiCE.COM NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. #NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.