Cloud Engineer (Azure & AWS Operations)

Role:

• Join a high-performing cloud platform team supporting enterprise cloud infrastructure across Azure and AWS.
• If you enjoy troubleshooting production environments, solving infrastructure issues, improving operational efficiency, and working across Windows and Linux platforms, we'd love to hear from you.
• As a Cloud Engineer, you'll play a key role in ensuring the reliability, availability, and security of our cloud infrastructure while supporting business-critical services, customers, and internal stakeholders.

Responsibilities:

• Provide Level 1 & Level 2 operational support for Windows and Linux servers in Azure and AWS environments.
• Administer and maintain Azure and AWS cloud infrastructure to ensure high availability and operational excellence.
• Investigate and resolve production incidents by identifying root causes and implementing effective fixes or workarounds.
• Perform vulnerability remediation across Windows, Linux, Azure, and AWS cloud services.
• Support infrastructure upgrades, maintenance activities, and new platform implementations.
• Create and maintain technical documentation, runbooks, and knowledge articles to improve operational consistency.
• Contribute to automation and continuous improvement initiatives to reduce manual effort and improve service delivery.
• Collaborate with cloud platform, infrastructure, security, and application teams to support business operations.

Required Skills:

• 3 years of experience supporting Windows and Linux servers in a cloud environment.
• Hands-on experience administering MS Azure and Amazon Web Services (AWS).
• Strong troubleshooting skills across cloud infrastructure, servers, networking, and production environments.
• Experience supporting production incidents, performing root cause analysis, and restoring services within SLA.
• Experience with vulnerability remediation, patching, and infrastructure maintenance.
• Knowledge of patch management tools such as SCCM, AWS Systems Manager (SSM), and Azure Update Manager.
• Scripting experience using PowerShell and Bash for automation and operational tasks.
• Ability to produce clear technical documentation, SOPs, and troubleshooting guides.