Cloud Infrastructure Services

We are seeking an experienced infrastructure professional to support the daily operation, maintenance, deployment, and troubleshooting of next-generation AI/HPC Data Center infrastructure. The role will focus on ensuring high availability, system stability, and operational excellence across large-scale GPU clusters and supporting infrastructure.

Key Responsibilities

• Operate and maintain Data Center infrastructure to ensure high availability, reliability, and stable service operations.

• Perform installation, rack-and-stack, cabling, commissioning, maintenance, and troubleshooting of AI/HPC cluster infrastructure, including:

  • NVIDIA GB200 and GB300 clusters
  • GPU and x86 servers
  • Storage servers
  • Ethernet and InfiniBand switches
  • DAC, AOC, optical fiber, and associated cabling infrastructure

• Monitor the health and performance of servers, GPUs, storage, networking equipment, and supporting infrastructure.

• Perform hardware maintenance and replacement, including FRU replacement, BIOS/BMC/firmware upgrades, and hardware diagnostics.

• Support server provisioning, OS installation, cluster expansion, network validation, and burn-in testing.

• Troubleshoot hardware and infrastructure issues, including server failures, GPU errors, storage problems, network connectivity, switch failures, and cabling faults.

• Conduct routine inspections and preventive maintenance while maintaining accurate operational records and maintenance logs.

• Execute incident response procedures and ensure timely escalation and resolution in accordance with operational standards.

• Prepare shift handover reports and maintain SOPs, operational documentation, and incident reports.

• Collaborate with engineering, network, and infrastructure teams on new deployments, system improvements, and operational optimization.

• Participate in a 24x7 two-shift rotation, including nights, weekends, and public holidays when required.

Requirements

• Bachelor's degree or higher in Computer Science, Computer Engineering, Electrical/Electronics Engineering, Information Technology, or a related discipline.

• 2–5 years of relevant working experience in Data Center operations, IT infrastructure, server administration, network infrastructure, hardware maintenance, or a related field.

• Basic understanding of Data Center infrastructure and server hardware architecture.

• Familiarity with GPU, x86, storage, and high-performance computing infrastructure.

• Knowledge of server hardware components, including CPU, memory, storage, GPU, BMC/IPMI, and firmware management.

• Understanding of networking concepts such as TCP/IP, Ethernet, VLAN, LACP, InfiniBand, and RoCE.

• Familiarity with structured cabling, including DAC, AOC, optical fiber, MPO, and LC connectors.

• Basic Linux administration skills, including:

  • System monitoring and troubleshooting
  • systemctl service management
  • Log analysis using journalctl and dmesg
  • Network troubleshooting using ip and ethtool
  • Basic shell scripting

Preferred Qualifications

• Experience in Data Center operations, infrastructure deployment, or hardware maintenance.
• Experience supporting AI/HPC infrastructure or GPU clusters.
• Familiarity with NVIDIA AI infrastructure, particularly GB200 and GB300 systems.
• Experience working with large-scale cluster environments and high-speed networking technologies.
• Familiarity with monitoring and orchestration platforms such as Slurm, Kubernetes, Prometheus, or Grafana.

Personal Attributes

• Willingness to work on a 24x7 two-shift rotation, including night shifts, weekends, and holidays.
• Strong sense of ownership, accountability, and responsibility.
• Excellent teamwork and communication skills.
• Ability to work effectively under pressure and respond quickly to operational incidents.
• Detail-oriented with strong adherence to SOPs, operational procedures, and safety standards.
• Self-motivated, proactive, and committed to continuous learning and problem-solving.

Opportunity

This role is ideal for an infrastructure professional looking to build hands-on experience in next-generation AI Data Center operations, supporting large-scale NVIDIA GB200 and GB300 GPU clusters and high-performance computing environments.